@incollection{, 2FFEF6A147506CCE18F53CE06E2350ED , author={{Dr. Soad A.Almeshal} and {King Saud University}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}1721924 } @incollection{b0, , title={{The State of Electronic Word-Of-Mouth Research: A Literature Analysis}} , author={{ CMCheung } and { DRThadani }} , booktitle={{Pacific Asia conference on Information Systems}} , year={2010} } @incollection{b1, , title={{The role of a social media marketing in building brand equity-a special refwerence to travel and tourism industry in Sri Lanka}} , author={{ DAjanthan }} , journal={{Global Journals}} , year={2017} } @book{b2, , title={{Linking social media activities with brand love: The mediating role of self expressive brands}} , author={{ RSAlgharabat }} , year={2017} } @book{b3, , title={{The real value of on-line community}} , author={{ AArmstrong } and { JHagel }} , year={1999} } @book{b4, , title={{10 Creative Ways to Use Instagram for Business}} , author={{ VAu }} , year={2012} } @book{b5, , title={{Tools and Tips to Help Marketers Inspire and Engage on Instagram}} , author={{ JBadanes }} , year={2014} } @incollection{b6, , title={{Brand familiarity and advertising: effects on the evoked set and brand preference}} , author={{ WHBaker } and { JWHutchinson } and { DMoore } and { PNedungadi }} , booktitle={{Advances in Consumer Research}} , year={2010} } @book{b7, , title={{Online Advertising and its impact on consumer buying behavior}} , author={{ GBakshi } and { SKGupta }} , year={2013} , address={Iii} } @incollection{b8, , title={{The Impact of Social Media Marketing Medium Toward Purchase Intention and Brand Loyalty Among Generation Y}} , author={{ BK P DBalakrishnan } and { MIDahnil } and { WYi }} , booktitle={{The 2nd International Conference on Strategic Innovative Marketing}} , year={2014} } @book{b9, , title={{The impact of social media marketing medium toward purchase intention and brand loyalty among Generation Y}} , author={{ VK P DBalakrishnan } and { MIDahnil } and { WYi }} , year={2014} } @book{b10, , title={{Toward Predicting Popularity of Social Marketing Messages}} , author={{ BeiYu } and { MC L K }} , year={2011} } @incollection{b11, , title={{Instagram stories versus Facebook Wall: and advertising effectiveness analysis}} , author={{ DBelanche } and { ICenjor } and { APRueda }} , journal={{Spanish Journal of Marketing}} , year={2019} } @book{b12, , title={{Statistics review 7: Correlation and regression}} , author={{ VBewick } and { LCheek } and { JBall }} , year={2003} } @incollection{b13, , title={{Understanding generation Y and their use of social media: review and research agenda}} , author={{ OBlanchard } and { RNBolton }} , journal={{Journel of Service Management}} XXIV , year={2011. 2012} , note={Social media ROI. indianapolis. 20} } @book{b14, , title={{A Survey of 19 Countries Shows How Generations X, Y and Z areand aren't -Different}} , author={{ HBresman } and { VDRao }} , year={2017} } @book{b15, , title={{a-survey-of-19-countries-shows-how-generations-x-y-and-z-are-a nd-arent-different}} , note={Accessed 08 01 2020} } @book{b16, , title={{A Survey of 19 Countries Shows How Generations X, Y, and Z Are -and Aren't -Different}} , author={{ HBresman } and { VDRao }} , year={2017} } @book{b17, , title={{3A%2F%2Fhbr.org%2F2017%2F08%2Fa-survey-of-19-countries-shows-how-generations-x-y-and-z-areand-arent-different%3Ffbclid%3DIwAR0Cs4V if6ATBP0REMCeEx8-Am0iygIyy63Pddgyx9QO_9Uy 1XYzRkvoFto&h=AT2hO6svhdELztVw3XAkW8RUXv eobHH3}} , note={Accessed 24 April 2020} } @incollection{b18, , title={{Consumer shopping value, satisfaction, and loalty for retail apparel brands}} , author={{ JMCarpenter } and { AFairhurst }} , journal={{Journal of Fashion Marketing and Management}} IX , year={2005} } @book{b19, , title={{The Impact of Perception Related Social Media Marketing Applications on Consumers' Brand Loyalty and Purchase Intention. Emerging markets journal}} , author={{ ACeyhan }} , year={2019} } @incollection{b20, , title={{Communication modality as a determinet of message persuasiveness and message comprehensibility}} , author={{ SChaiken } and { AHEagly }} , journal={{Journal of Personality and Social Psychology}} 4 , year={2006} } @incollection{b21, , title={{Antecedents and consequences of customer engagement in online brand communities}} , author={{ TK HChan } and { XZheng } and { CM KCheung } and { MK OLee }} , journal={{Journal of Marketing Analytics}} 2 , year={2014} } @book{b22, , title={{Online reviews: do consumers use them}} , author={{ PChatterjee }} , year={2006} } @incollection{b23, , title={{Moderated online communities and user-generated content}} , author={{ JChen } and { HXu } and { AWhinston }} , journal={{SSRN Electronic Journal}} , year={2009} } @book{b24, , author={{ CM KCheung } and { DThadani }} , title={{The State of Electronic Word-of-Mouth Research: A Litearature Analysis. Thaipei, Pacific Asia Conferance on Information Systems}} , year={2010} } @incollection{b25, , title={{Investigating customers' satisfaction with brand Ppages in social networking sites}} , author={{ WChow } and { SShi }} , journal={{Journal of Computer Information Systems}} 55 2 , year={2015} } @book{b26, , title={{Impact of Social Media Marketing on Brand Loyalty. Tureky, s. n}} , author={{ IEErdogmus } and { MCicek }} , year={2012} } @incollection{b27, , title={{Electronic word of mouth on Instagram: Customers' engagement with brands in different sectors}} , author={{ IErkan }} , journal={{International Journal of Management, Accounting and Economics}} II , year={2015} } @book{b28, , title={{Everything Social Marketers Need to Know About Generation Z}} , author={{ DFontein }} , year={2019} } @book{b29, , title={{Fast Food Industry Analysis 2020 -Cost & Trends}} , author={{ FranchiseHelp }} , year={2020} } @book{b30, , title={{ds/?fbclid=IwAR1yUjZuZKXMDOukj_PmD-E0lSgF Mdc3bL-Msivn04NdeVGrT1HSs0SQ88M}} , year={10 April 2020} } @incollection{b31, , title={{Fast-food marketing strategies in Facebook brand communities, Are they achieving the expected outcomes}} , author={{ HRGaber } and { LTWright }} , booktitle={{The Business and Management Review}} , year={2015} 6 } @incollection{b32, , title={{A dyadic study of interpersonal information search}} , author={{ MCGilly } and { JLGraham } and { MFWolfinvarger } and { LJYale }} , journal={{Academy of Marketing Science}} 83 , year={1998} , note={Journal; Spring} } @incollection{b33, , title={{Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior}} , author={{ BGodey }} , journal={{Journal of Business Research}} 69 , year={2016} } @book{b34, , title={{An experiment: instagram marketing techniques and their effectiveness}} , author={{ AHa }} , year={2015} } @book{b35, , title={{Impact of Social Media on Strengthening Brand Loyalty in the Austrian Wine Industry}} , author={{ MHahn }} , year={2018} } @incollection{b36, , title={{A study of the impact on social media on consumers}} , author={{ MNHajli }} , journal={{International Journal of Market Research}} 3 , year={2014} , note={LVI} } @book{b37, , title={{Comparison of values of Pearson's and Spearman's correlation}} , author={{ JK THauke }} , year={2011} } @incollection{b38, , title={{Let users generate your video ads? The impact of video source and quality on consumers' perceptions and intended behaviors}} , author={{ JHautz } and { JFuller } and { KHutter } and { CMThurridl }} , journal={{Journal of Interactive Marketing}} , year={2013} } @incollection{b39, , title={{Electronic word-of-mouth via consumer-opinion platforms: what motivates consuemrs to articulate thesleves on the internet}} , author={{ PHennig-Thurau } and { KPGwinner } and { GWalsh } and { DDGremler }} , booktitle={{Journel of Interactive Marketing}} , year={2004} } @book{b40, , title={{37 Instagram stats that matters to marketers in 2020}} , author={{ Hootsuite }} , year={2020} } @incollection{b41, , title={{Recognising deductive processes in qualitative research}} , author={{ KFHyde }} , journal={{An International Journal}} III , year={2000} } @book{b42, , title={{Infographic: using social media to build brand loyalty}} , author={{ NJackson }} , year={2011} } @incollection{b43, , title={{How to transform consumers into fans of your brand}} , author={{ BJahn } and { WHKunz }} , journal={{Journal of Service Management}} 23 , year={2012} } @incollection{b44, , title={{Communication in Social Media for Building Brand Equity}} , author={{ LJakste } and { RKuvykaite }} , journal={{Journal of Economic and Management}} , year={2013} } @book{b45, , title={{The effect of electronic word of mouth on brand image and purchcase intention: and empirical study in the automobile industry in Iran. Marketing Intelligance and Planning}} , author={{ MR S NJalilvand }} , year={2012} } @incollection{b46, , title={{Methods of sampling design in the legal research: Advantages and disadvantages}} , author={{ KVJawale }} , journal={{Online International Interdisciplinary Research Journal}} 6 , year={2012} } @incollection{b47, , title={{The role of Facebook marketing on customer-based brand equity and purchase intention in fashion-wear retail industry, Sri Lanka}} , author={{ NJayasuriya }} , journal={{Global Journal of Management and Business Research: E Marketing}} 7 18 , year={2018} } @incollection{b48, , title={{Online advertising: a study on Malasiyan consumers}} , author={{ TJerome } and { LWShan } and { KWKhong }} , journal={{SSRN Electronic Journal}} , year={2010} } @book{b49, , title={{Common Characteristics of the Traditionalists Generation}} , author={{ SKane }} , year={2019} } @incollection{b50, , title={{Restaurant brand pages on Facebook: do active member participation and monetary sales promotions matter}} , author={{ JKang } and { LTang } and { AMFiore }} , journal={{International Journal of Contemporary Hospitality Management}} 27 , year={2015} } @incollection{b51, , title={{it takes a marketplace community to raise brand commitment: the role of online communities}} , author={{ JWKim } and { JChoi } and { WQualls }} , journal={{Journal of Marketing Management}} , year={2008} } @book{b52, , title={{Marketing 3.0: From Products to Customers to the Human Spirit from products to customers to the human spirit}} , author={{ PKotler } and { HKartajaya } and { ISetiawan }} , year={2010} } @book{b53, , title={{Facebook practices for business communication among fashion retailers}} , author={{ TEscobar } and { RRocio } and { BFernandez }} , year={2017} , note={Journel of Fashion Marketing and Management an International Journel} } @book{b54, , title={{Gen X: The Squeezed Generation}} , year={2017} , note={Euromonitor International} } @incollection{b55, , title={{}} , journal={{Commerce Research and Applications}} IX } @book{b56, , title={{Building stronger brands through online communities}} , author={{ GMcwilliam }} , year={2000} } @book{b57, , title={{The Marketing Power of Instagram: A Content Analysis of Top Hotel}} , author={{ AsanbekovaMeerim } and { AP D A M }} , year={2018} } @book{b58, , title={{Entrepreneurial failure: The case of franchises}} , author={{ SMichael } and { JCombs }} , year={2008} 46 } @book{b59, , title={{Instagram Power: Build your brand and reach more customers with the power of pictures. s. l}} , author={{ JMiles }} , year={2013} , publisher={McGraw Hill Professionals} } @incollection{b60, , title={{How do online advertisments affects consumer purchasing intention: Empirical evidence from a developing country}} , author={{ ABMohammed } and { MAlkubise }} , journal={{Europiean Journal of Business and Management}} IV , year={2012} } @incollection{b61, , title={{Brand community}} , author={{ AMMuniz } and { TCO' Guinn }} , journal={{Journal of Consumer Research}} 27 , year={2001} } @book{b62, , title={{Social media users in Sri Lanka}} , author={{ NapoleonCat }} , year={2020} } @book{b63, , title={{}} , author={{ Grt1hss0sq88m }} , note={Accessed 23 02 2020} } @book{b64, , title={{Marketing communication strategies for generation Y-Millennials}} , author={{ LNaumovska }} , year={2017} VIII } @book{b65, , title={{Harnessing imaegs, instagram, inforgraphics and pintrest to grow your business online. s. l}} , author={{ KNeher }} , year={2013} , publisher={Boot Camp Publishing} } @book{b66, , title={{Selection of websites for online advertising using the AHP}} , author={{ EW TNgai }} , year={2013} } @book{b67, , title={{Global Trust in Advertising. s.l.:s.n}} , author={{ Nielsen }} , year={2015} } @incollection{b68, , title={{The path of influence of e-WOM on consumer purchase intention based on electronic commerce in China}} , author={{ XPan }} , journal={{Journel of Chemical and Pharamaceutical Research}} vi , year={2014} } @book{b69, , title={{Consumer sarisfaction of multinational fast food outlets with the service quality and influencing factors in the western province of Sri Lanka}} , author={{ GPatabandige } and { SYapa }} , editor={Colombo, s.n. 85. Perry, M. & Cherkas, N.} , year={2016. 2014} , note={Global food franchises' social media marketing: message strategies and customer ngagement. Orlando, s.n} } @book{b70, , title={{A content analysis of fitness tracker brands use of facecbook in social media marketing}} , author={{ MBPinto } and { AYagnik }} , year={2017} , publisher={Journel of Brand Mangaement} } @book{b71, , title={{Online consumer communities and their value to new product developers}} , author={{ DAPitta } and { DFowler }} , year={2005} , publisher={Jouranl of Product and Brand Management} } @book{b72, , author={{ CPradiptarini }} , title={{Social Media Marketing: Measuring Its Effectiveness and Identifying}} , year={2011} } @incollection{b73, , title={{Relationships in online communities: the potential for marketers}} , author={{ SQuinton } and { SHarridge }} , booktitle={{Journal of research in interactive marketing}} , year={2010} } @incollection{b74, , title={{Relationships in online communities: the potential for Marketers}} , author={{ SQuinton } and { SHarridge-March }} , journal={{Journal of Research in Interactive Marketing}} IV , year={2010} } @book{b75, , title={{Fast food consumption: Identifying the working women's attitudes towards consumption of fast food}} , author={{ AH B SRasanthikaa } and { TS L WGunawardana }} , year={2013} , note={Colombo, s.n} } @incollection{b76, , title={{A model of consumer choice of the internet as an information source}} , author={{ BTRatchford } and { DTalukdar } and { MSLee }} , journal={{International Journal of Electronic Commerce}} V , year={2001} } @book{b77, , title={{How influencers' credibility on Instagram is percieved by consumers and its impact on purchase intention}} , author={{ MFRebello }} , year={2017} } @incollection{b78, , title={{Virtual internet communities and commercial success; individual and community-level theory grounded in the atypical case of TimeZone.com}} , author={{ FTRothaermel }} , journal={{Journal of Management}} , year={2001} } @incollection{b79, , title={{How Successful is Fast Food Social Media Marketing? International vs. Local Chains}} , author={{ HESaad } and { NABadran }} , journal={{Journal of Faculty of Tourism and Hotels}} 10 , year={2016} Fayoum University } @book{b80, , title={{The social media bible: tactics, tools, and strategies for business success}} , author={{ LSafko }} , year={2012} , note={3rd ed. s.l.:s.n} } @book{b81, , title={{Sahadat Hossain Md nazmus Sakib, n.d. The Impact of Social Media Marketing on unviersity students' brand loyalty. international journal of Marketing and Business communication}} } @book{b82, , title={{Instagram marketing: A content analysis of top malaysian restaurant brands}} , author={{ SSalleha } and { NHashin } and { JMurphy }} , year={2015} } @book{b83, , title={{Assosiation of Fast Food Consumption With Energy Intake, Diet, Quality, Body Mass Index and the Risk of Obesity in a Representative Mediterranean Reference to Franchise Fast Food}} , author={{ PSamuels } and { HSchroder } and { MFito } and { MICovas }} , year={2014. 2007} , publisher={Pearson Correlation} , note={Industry in Colombo District 100} } @book{b84, , title={{We help our clients create greatwebsites, aps, and intranets for their customers}} , author={{ SSharma }} , year={2019. 2007} , note={Descriptive Statistics. 106} } @book{b85, , title={{50 Incredible Instagram Statistics}} , author={{ KSmith }} , year={2019} } @book{b86, , title={{}} , author={{ Sproutsocial }} , year={2017} , note={Accessed 14 08 2020} } @book{b87, , title={{Marketing: The essential guide to digital marketing}} , author={{ Strokes }} , year={2011} } @incollection{b88, , title={{How to make your Facebook posts attractive: A case study of a leading budget hotel brand fan page}} , author={{ NSu } and { DReynolds } and { BSun }} , journal={{International Journal of Contemporary Hospitality Management}} 27 8 , year={2015} } @book{b89, , title={{The use of cronbach's alpha when developing and reporting research instruments in science education}} , author={{ KSTaber }} , year={2017} } @book{b90, , title={{How Generations Think: Research on Generation Z}} , author={{ MTör?csik } and { KSz?cs } and { DKehl }} , year={2004} } @book{b91, , title={{Visualizing Social Media Use by Generation}} , author={{ AViens }} , year={2019} } @book{b92, , title={{u=https %3A%2F%2Framaonhealthcare.com%2Fvisualizing-social-media-use-by-generation%2F%3Ffbclid%3DI wAR0Cs4Vif6ATBP0REMCeEx8-Am0iygIyy63Pddgy x9QO_9Uy1XYzRkvoFto&h=AT2hO6svhdELztVw3X AkW8RUXveobHH35dKgaVCuGXQmap8zC_wOXzb K0lVMF0bfZM}} , year={10 April 2020} } @incollection{b93, , title={{The Effects of Social Media Marketing on Online Consumer Behavior}} , author={{ SVinerean } and { ICetina } and { LT MDumitrescu }} , journal={{International Journal of Business and Management}} 8 , year={2013} } @incollection{b94, , title={{Exploring the factors of gastronomy blogs influencing readers' intention to taste}} , author={{ HYWang }} , journal={{International Journal of Hospitality Management}} , year={2011} } @book{b95, , title={{18 Things you didn't know anount the history of Fast food}} , author={{ KWang }} , year={2014} } @book{b96, , title={{food?fbclid=IwAR0Cs4Vif6A TBP0REMCeEx8-Am0iygIyy63Pddgyx9QO_9Uy1X YzRkvoFto}} , year={Accessed 23 February 2020} } @incollection{b97, , title={{Franchised fast food brands: An empirical study of factors influencing growth}} , author={{ CAWingrove } and { BUrban }} , journal={{Independent Research Journal in Management Science. Wowessays}} , year={2017. 2019} } @book{b98, , title={{Consumer based brand equity in the 21st century: an examination of the role of social media marketing. Young Consumers Insight and Ideas for Responsible Marketers}} , author={{ GJ VWyk } and { JWJager } and { AYazdanparast } and { AYazdanparast } and { MJoseph } and { FMuniz }} , year={2009. 2016. 2016} 17 , note={Consumer based brand equity in the 21st century: an examination of the role of social media marketing} } @incollection{b99, , title={{Brand communities embedded in social networks}} , author={{ MEZaglia }} , journal={{Journal of Business Research}} 66 , year={2013} }