@incollection{,
	
					
					
					7E8FBFCCDB24B61476AB984FA76E3845
				,
	author={{Sulieman Ibraheem ShelashAl-Hawary} and {Ahmed KhudhairMohammed} and {Al al-Bayt University}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1722339
}

@incollection{b0,
	
	
		,
	title={{The impact of psychological empowerment on employees citizenship behavior in the social security institution in Jordan}}
		,
	author={{
			RiadAba-Zeid
		}}
	
	
		,
	journal={{An-Najah University Journal for research (Humanities)}}
		
			24
			2
			
			,
	year={2010}
		
	

}

@incollection{b1,
	
	
		,
	title={{Link between Employees' Organisational Citizenship Behaviour and Organisational HR Practices when Mediated by Employee Psychological Contract}}
		,
	author={{
			AbmAbdullah
		} and {
			Abdullah
		} and {
			StephenBoyle
		}}
		
		
	
	
		,
	booktitle={{Proceedings of 11th International Business and Social Science Research Conference, 8 -9 January}}
				11th International Business and Social Science Research Conference, 8 -9 JanuaryDubai, UAE. ISBN
		
			,
	year={2015}
			
		
	

}

@book{b2,
	
	
		,
	title={{Impact teamwork characteristics on effectiveness of Jordanian ministries: a field study}}
		,
	author={{
			ZiadAl-Adaileh
		}}
		
			,
	year={2006}
			,
	address={Jordan}
		
		
			Unpublished Master, Mu'tah University
		
	

}

@book{b3,
	
	
		,
	author={{
			Al-Azzam
		}}
		,
	title={{The impact of organizational culture on organizational citizenship behavior in the municipality of Irbid in Jordan. Dirasat, Management Science}}
				
			,
	year={2015}
			42
			
		
	

}

@incollection{b4,
	
	
		,
	title={{the impact of motivation dimensions on organizational citizenship behavior: an empirical study from the perspective of workers in municipalities provinces South Jordan: empirical study}}
		,
	author={{
			SamerAlbshabshah
		} and {
			AbdulMajid
		} and {
			Ahmed
		} and {
			Al-Harahsheh
		} and {
			Mohammed
		}}
		
		
		
		
	
	
		,
	journal={{Jordan Journal of Business Management}}
		
			7
			4
			
			,
	year={2011}
		
	

}

@incollection{b5,
	
	
		,
	title={{Trends of employees in greater Amman municipality toward the impact of team work characteristics on effective decisions making: An empirical study}}
		,
	author={{
			Albshabshah
		} and {
			Al-Samer
		} and {
			MohammadHarahsheh
		}}
		
		
	
	
		,
	journal={{Journal of Damascus University of Economics and law}}
		
			22
			2
			
			,
	year={2006}
		
	

}

@incollection{b6,
	
	
		,
	title={{The impact of TQM practices on service quality in cellular communication companies in Jordan}}
		,
	author={{
			SI SAl-Hawary
		} and {
			AA AAbu-Laimon
		}}
		
	
	
		,
	journal={{Int. J. Productivity and Quality Management}}
		
			11
			4
			
			,
	year={2013}
		
	

}

@incollection{b7,
	
	
		,
	title={{The Effect of Strategic Thinking Styles on the Enhancement Competitive Capabilities of Commercial Banks in Jordan'}}
		,
	author={{
			SI SAl-Hawary
		} and {
			TF SHadad
		}}
		
	
	
		,
	journal={{International Journal of Business and Social Science}}
		
			7
			10
			
			,
	year={2016}
		
	

}

@book{b8,
	
	
		,
	title={{Factor underlying International Students Choice of Jordan Public Universities: Analytical Study Institutional Factors, Al Manara for Research and Studies, Economy and Administrative Sciences}}
		,
	author={{
			SI SAl-Hawary
		}}
		
			,
	year={2010}
			16
			
		
	

}

@incollection{b9,
	
	
		,
	title={{Marketing Public Higher Education: a Social Perspective}}
		,
	author={{
			SI SAl-Hawary
		}}
	
	
		,
	journal={{Al Manara for Research and Studies, Economy and Administrative Sciences}}
		
			16
			4
			
			,
	year={2010}
		
	

}

@incollection{b10,
	
	
		,
	title={{Organizational Commitment of the Employees of the Ports Security Affairs of the State of Kuwait: The Impact of Human Recourses Management Practices}}
		,
	author={{
			SI SAl-Hawary
		} and {
			HAlajmi
		}}
		
	
	
		,
	journal={{International Journal of Academic Research in Economics and Management Sciences}}
		
			6
			1
			
			,
	year={2017}
		
	

}

@incollection{b11,
	
	
		,
	author={{
			SI SAl-Hawary
		} and {
			AM IBatayneh
		}}
		
	
	
		,
	booktitle={{The effect of marketing communication tools on non-Jordanian students' choice of Jordanian public universities: a field study}}
				
			,
	year={2010}
			6
			
		
	

}

@incollection{b12,
	
	
		,
	title={{Impact of Human Resources Management Practices on Employees' Satisfaction A Field Study on the Rajhi Cement Factory}}
		,
	author={{
			SI SAl-Hawary
		} and {
			FAShdefat
		}}
		
	
	
		,
	journal={{International Journal of Academic Research in Accounting}}
		
			6
			4
			
			,
	year={2016}
		
	
	,
	note={Finance and Management Sciences}

}

@book{b13,
	
	
		,
	title={{The relationship between job satisfaction and organizational commitment in the cellular communications companies in Jordan. Al Manara for Research and Studies, Economy and Administrative Sciences}}
		,
	author={{
			SI SAl-Hawary
		} and {
			HAl-Zeaud
		}}
		
		
			,
	year={2011}
			17
			
		
	

}

@book{b14,
	
	
		,
	title={{Team building and its relationship with participation in decision making: An applied study in General company for paper industries}}
		,
	author={{
			IymanAl-Hawy
		}}
		
			,
	year={2009}
			,
	address={Basrah}
		
	
	,
	note={Technical Institute}

}

@book{b15,
	
	
		,
	title={{Team Characteristics and Leadership Behavior In Online Classes}}
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	author={{
			TonyAlteparmakian
		}}
		
			,
	year={2010}
			,
	address={UNIVERSITY OF LA VERNE, California}
		
	

}

@book{b16,
	
	
		,
	title={{Quality of social work relations and their relationship with the level of job commitment and welfare of employees. Dirasat, social science}}
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	author={{
			MarwanAl-Zoubi
		}}
		
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	year={2009}
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@incollection{b17,
	
	
		,
	title={{Representing and Testing Organizational Theories: A Holistic Construal}}
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	author={{
			RichardPBagozzi
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	title={{Organizational research: determining appropriate sample size survey research}}
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	author={{
			JBartlett
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			JKotrlik
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			CHiggins
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	journal={{Information Technology Learning and Performance Journal}}
		
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			1
			
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	year={2002}
		
	

}

@book{b19,
	
	
		,
	title={{Is team effectiveness factors and performance}}
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	author={{
			MBecker
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			JBurns-Howell
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			JKyriakides
		}}
		
		
		
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	year={2000}
		
	

}

@book{b20,
	
	
		,
	title={{Every Citizen a Soldier: World War II Posters on the American Home Front abridged from History Now}}
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	author={{
			WilliamLBirdJr
		} and {
			HarryRubenstein
		}}
		
		
			,
	year={2013}
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	publisher={Gilder Lehrman Institute of American History}
		
	

}

@incollection{b21,
	
	
		,
	title={{Expectations Of Participative Leadership Behaviour in Bosnia and Herzegovina}}
		,
	author={{
			DanijelaBogdani?
		}}
	
	
		,
	journal={{Journal Of Engineering Management And Competitiveness (JEMC)}}
		
			2
			2
			
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	year={2012}
		
	

}

@book{b22,
	
	
		,
	title={{The effectiveness of health care teams in the national health service}}
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	author={{
			CBorrill
		} and {
			JCalrletta
		} and {
			ACarter
		} and {
			JDawson
		} and {
			SGarrod
		} and {
			ARees
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			MWest
		}}
		
		
		
		
		
		
		
		
		
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	year={1999}
		
		
			Aston Center for Health Service Organization Research, Aston Business School, University of Aston
		
	
	,
	note={Report}

}

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	title={{Measure the responsiveness of Syrian industrial companies towards creating teamwork, a comparative field study between a sample of public and private sector companies in Syria}}
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	author={{
			NaderBulbul
		}}
		
			,
	year={2009}
			,
	address={Syria}
		
		
			University of Damascus
		
	
	,
	note={Unpublished Master Thesis}

}

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		,
	title={{Expert Reference Series of White Papers, Global knowledge}}
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	author={{
			BBulleit
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	year={2006}
			
		
	
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	note={Effectively managing team conflict}

}

@book{b25,
	
	
		,
	title={{}}
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	author={{
			Chen
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}

@incollection{b26,
	
	
		,
	title={{The Impact of Spiritual Leadership on Organizational Citizenship Behavior: A Multi-Sample Analysis}}
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	author={{
			&Yi
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			Yang
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	journal={{J Bus Ethics}}
		
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	year={2012}
		
	

}

@incollection{b27,
	
	
		,
	title={{Dimensionality of Organizational Citizenship Behavior (OCB) in a Multicultural Society: The Case of Malaysia}}
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	author={{
			ChiunLo
		}}
	
	
		,
	journal={{International Business Research}}
		
			2
			1
			,
	year={May (2009}
		
	

}

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	title={{Collective Efficacy, Organizational Citizenship Behavior, And School Effectiveness In Alabama Public High Schools}}
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	author={{
			JCooper
		}}
		
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	year={2010}
		
	
	,
	note={Proquest}

}

@incollection{b29,
	
	
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	title={{Innovation and conflict management in work teams: The effects of team identification and task and relationship conflict}}
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	author={{
			HDesivilya
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			ASomech
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			HLidgoster
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	journal={{International Association of Conflict Management and Wiley Periodicals}}
		
			3
			1
			
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	year={2010}
		
	

}

@incollection{b30,
	
	
		,
	title={{Measuring organizational citizenship behavior (OCB) as a consequence of organizational climate (OC)}}
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	author={{
			MFarooqui
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		,
	journal={{Asian Journal of Business Management}}
		
			4
			3
			
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	year={2012}
		
	

}

@incollection{b31,
	
	
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	title={{Investigation of relationship between leadership style of consultative, leadership style of Participative and organizational citizenship behavior (A case study of Hromsazeh Mashhad company)}}
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	author={{
			JFarvoodi
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			GEnayati
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	journal={{International Journal of Advanced Studies in Humanities and Social Science}}
		
			1
			6
			
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	year={2013}
		
	

}

@book{b32,
	
	
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	title={{Communication Studies Communication Satisfaction, Interactional Justice, and Organizational Citizenship Behaviors: Staff Perceptions in a University Environment}}
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	author={{
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	author={{
			RickyWGriffin
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			GregoryMoorhead
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	year={2012}
		
	

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@book{b35,
	
	
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	author={{
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@incollection{b36,
	
	
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	title={{The effect of organizational citizenship behavior on organizational commitment}}
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	author={{
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		} and {
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			SSheikhesmaeili
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	journal={{Glob Bus Perspect}}
		
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	year={2013}
		
	

}

@book{b37,
	
	
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	title={{The relationship between team characteristics with team performance in Malaysian teams. A thesis submitted for the degree of master of business}}
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	author={{
			SHeng
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	year={2006}
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	address={Sydney, Australia}
		
		
			University of Technology
		
	

}

@book{b38,
	
	
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	title={{impact of organizational climate on organizational citizenship behavior: Analytical study of the opinions of a sample of faculty members at the Institute of Directors/Al-Rusafa}}
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	author={{
			MohammedIsmail
		} and {
			Nasser
		} and {
			NabilJassim
		} and {
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			RanaSaber
		} and {
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		}}
		
		
		
		
		
		
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	year={2012}
			
		
		
			Baghdad College Journal of Economic Sciences University
		
	

}

@incollection{b39,
	
	
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	title={{Innovative leadership in Islam and team spirit}}
	
	
		,
	booktitle={{International Conference On Islamic Leadership}}
				Nur
		
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	year={2012}
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}

@incollection{b40,
	
	
		,
	title={{Organizational citizenship behavior in concern of communication satisfaction: The role of the formal and informal communication}}
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	author={{
			NKandlousi
		} and {
			AAli
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			AAbdollahi
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		,
	journal={{International Journal of Business and Management}}
		
			5
			10
			
			,
	year={2010}
		
	

}

@incollection{b41,
	
	
		,
	title={{An Exploration of the determinants of OCB in the telecommunication sector of Pakistan}}
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	author={{
			MKashif
		} and {
			YKhan
		} and {
			MRafi
		}}
		
		
	
	
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	journal={{Asian Journal of Business Management}}
		
			3
			2
			
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	year={2011}
		
	

}

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	title={{Habits of Highly Effective Teams}}
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	author={{
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			D
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	year={2007}
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	publisher={The Career Press Inc}
		
	

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@book{b43,
	
	
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	title={{}}
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	author={{
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			Obamiro
		} and {
			JohnOgunnaike
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			Olaleke
		} and {
			Oluseye
		} and {
			Osibanjo
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			AOmotayo
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	year={2014}
		
	

}

@incollection{b44,
	
	
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	title={{Hospital Corporate Image and Performance}}
	
	
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	journal={{Organizational Citizenship Behaviour}}
		
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			1
			
		
	
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	note={Journal of Competitiveness}

}

@incollection{b45,
	
	
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	title={{Organizational Citizenship Behavior and Workplace Deviance: The Role of Affect and Cognitions}}
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	author={{
			KLee
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			NJAllen
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	journal={{Journal of Applied Psychology}}
		
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	year={2002}
		
	

}

@incollection{b46,
	
	
		,
	title={{Determinants of organizational citizenship behavior and its outcomes. Global Business and Management Research}}
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	author={{
			Lee
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			Ung
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			Hye&Kim
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			YoungKim
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		,
	journal={{An International Journal}}
		
			5
			1
			
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	year={2013}
		
	

}

@incollection{b47,
	
	
		,
	title={{Team Work: A Key To Organizational Success}}
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	author={{
			AftabMangi
		} and {
			Kanasro
		} and {
			Hakim
		} and {
			Burdi
		} and {
			Muhammad
		} and {
			FarhatRehman
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		,
	journal={{Research Journal of Political Science}}
		
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	year={2015}
		
	
	,
	note={Supplementary Edition. III}

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@incollection{b48,
	
	
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	title={{Strategic Guide for Building Effective Teams}}
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	author={{
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	journal={{Public Personnel Management}}
		
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}

@book{b49,
	
	
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	title={{Characteristics of teamwork in the international college}}
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	author={{
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	year={2013}
		
		
			Naresuan University. Naresuan University International College
		
	

}

@incollection{b50,
	
	
		,
	title={{Job satisfaction as a Predictor of Organizational Citizenship Behavior: A Study of Faculty Members at}}
		,
	author={{
			Mehboob
		} and {
			&Farhan
		} and {
			Bhutto
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			ANiaz
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	booktitle={{Business Institutes. International Conference on Business, Economics, Management and Behavioral Sciences (ICBEMBS'2012)}}
				Dubai
		
			,
	year={2012. Jan. 7-8}
		
	

}

@incollection{b51,
	
	
		,
	title={{Gender as a moderator of the relationship between organizational citizenship behaviors and team effectiveness in China}}
		,
	author={{
			RTMiao
		} and {
			HGKim
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		,
	journal={{Asian Social Science}}
		
			5
			10
			
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	year={2009}
		
	

}

@book{b52,
	
	
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	title={{Processes and Attributes of Highly Effective Teams. Graduate Programs in Personnel and Organizational Psychology University of Waterloo}}
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	author={{
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			Balsom
		} and {
			Mandy
		} and {
			RoderickBarrass
		} and {
			AgnesZdaniuk
		}}
		
		
		
		
		
			,
	year={2009}
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	address={Ontario, Canada}
		
	

}

@incollection{b53,
	
	
		,
	title={{Characteristics of effective teams: A literature review}}
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	author={{
			Sharon&Mickan
		} and {
			SylviaRodger
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		,
	journal={{Australian Health Review}}
		
			3
			23
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	year={2009}
		
	

}

@incollection{b54,
	
	
		,
	title={{The Impact of Team and Work Characteristics, on Team Functioning}}
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	author={{
			EricMolleman
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	journal={{Human Factors and Ergonomics in Manufacturing}}
		
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			1
			
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	year={2006}
		
	

}

@incollection{b55,
	
	
		,
	title={{Impact of Islamic Work Ethics on Organizational Citizenship Behaviors and Knowledge-Sharing Behaviors}}
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	author={{
			GhulamMurtaza
		} and {
			Abbas
		} and {
			Muhammad
		} and {
			Raja
		} and {
			Usman
		} and {
			Roques
		} and {
			Olivier
		} and {
			AfsheenKhalid
		} and {
			RizwanMushtaq
		}}
		
		
		
		
		
		
		
		
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	journal={{J Bus Ethics}}
		
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	year={2014}
		
	

}

@incollection{b56,
	
	
		,
	title={{Nurturing organizational citizenship. Behaviours by Optimism Subculture: Empirical Evidence from Pakistan}}
		,
	author={{
			Naeem
		} and {
			Basharat
		} and {
			MuhammadMalik
		} and {
			Ehsan
		} and {
			NeelamBano
		}}
		
		
		
		
	
	
		,
	journal={{Pakistan Economic and Social Review}}
		
			52
			2
			
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	year={2014}
		
	

}

@incollection{b57,
	
	
		,
	title={{Ten principles of good interdisciplinary team Work}}
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	author={{
			ANancarrow
		} and {
			Booth
		} and {
			Andrew
		} and {
			Ariss
		} and {
			Steven
		} and {
			Smith
		} and {
			Tony
		} and {
			PamEnderby
		} and {
			AlisonRoots
		}}
		
		
		
		
		
		
		
		
	
	
		,
	journal={{Human Resources for Health}}
		
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			19
			,
	year={2013}
		
	

}

@book{b58,
	
	
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	author={{
			Marie&Nazzaro
		} and {
			JoyceStrazzabosco
		}}
		
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	title={{Group Dynamics Andteam Building. Hemophilia Organization Development}}
				
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	year={2009}
		
	

}

@incollection{b59,
	
	
		,
	title={{Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior}}
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	author={{
			BNiehoff
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			RMoorman
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	journal={{The Academy of Management Journal}}
		
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	author={{
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	title={{Psychometric theory}}
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	publisher={McGraw Hill}
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	year={1994}
		
	
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	note={3rd ed.}

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@incollection{b61,
	
	
		,
	title={{Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research}}
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	author={{
			PhilipPodsakoff
		} and {
			Mackenzie
		} and {
			Scott
		} and {
			Julie&Paine
		} and {
			DanielBachrach
		}}
		
		
		
		
	
	
		,
	journal={{Journal of Management}}
		
			26
			3
			
			,
	year={2000}
		
	

}

@book{b62,
	
	
		,
	title={{Job Demands and Organizational Citizenship Behavior: The Roles of Organizational Commitment and Social Interaction}}
		,
	author={{
			Anjoom&Pooja
		} and {
			Abeeda
		}}
		
		
			,
	year={2014}
			,
	address={St Catharines, Ontario}
		
		
			Goodman School of Business, Brock University
		
	
	,
	note={Master of Science in Management (Organizational Studies}

}

@book{b63,
	
	
		,
	title={{Organizational Citizenship Behavior & work motivation in the granite mining industry in West-Suriname. Lim A Po Institute for Social Studies -Maastricht School of Management MBA VI -Management & Finance}}
		,
	author={{
			CherylRaghoebarsing
		}}
		
			,
	year={2011}
		
	

}

@incollection{b64,
	
	
		,
	title={{Virtual Team Citizenship Behaviors: Scale Development And Validation. The University of Wisconsin-Milwaukee}}
		,
	author={{
			JolineCRobertson
		}}
	
	
		,
	journal={{Journal of Applied Psychology}}
		
			87
			1
			
			,
	year={2013}
		
	

}

@book{b65,
	
	
		,
	author={{
			Leila&Rostami
		} and {
			MortezaPiri
		}}
		
		,
	title={{On the relationship between organizational structure and organizational citizenship behaviors}}
				
			,
	year={2014}
		
	

}

@incollection{b66,
	
	
		,
	title={{Level of organizational conflict management for managers of government secondary schools and its relationship with organizational loyalty level for teachers in the Amman capital governorate}}
		,
	author={{
			Aunih &Sunaina
		} and {
			AbdulAl-Bayati
		} and {
			Jabbar
		}}
		
		
	
	
		,
	journal={{The Jordanian Journal of educational sciences}}
		
			10
			1
			
			,
	year={2014}
		
	

}

@incollection{b67,
	
	
		,
	title={{Successful teamwork: A case study}}
		,
	author={{
			PTarricone
		} and {
			JLuca
		}}
		
	
	
		,
	journal={{HERDSA}}
		
			
			,
	year={2002}
		
	

}

@incollection{b68,
	
	
		,
	title={{Primary school teachers' views on communication skills and organizational citizenship}}
		,
	author={{
			CU?urlu
		} and {
			MSincar
		}}
		
	
	
		,
	journal={{International Journal of Human Sciences}}
		
			10
			2
			
			,
	year={2013}
		
	

}

@incollection{b69,
	
	
		,
	title={{The role of teamwork on knowledge management in University Libraries: A field study of Kaemah University Libraries}}
		,
	author={{
			Mady&Wadeh
		} and {
			BodrbanAzzedine
		}}
		
	
	
		,
	journal={{Journal of Jordanian libraries and information}}
		
			84
			1
			,
	year={2013}
		
	

}

@incollection{b70,
	
	
		,
	title={{Linking feedback quality and goal orientation to Feedback seeking and job performance}}
		,
	author={{
			BWhitaker
		} and {
			PLevy
		}}
		
	
	
		,
	journal={{Human Performance}}
		
			25
			
			,
	year={2012}
		
	

}

@book{b71,
	
	
		,
	title={{Teamwork: A concept analysis}}
		,
	author={{
			Andreas&Xyrichis
		} and {
			EmmaReam
		}}
		
		
			,
	year={2007}
			,
	publisher={JAN THEORETICAL PAPER}
		
	

}

@incollection{b72,
	
	
		,
	title={{A study on leadership styles and organisational citizenship behavior among supervisors}}
		,
	author={{
			IYesuraja
		} and {
			BYesudian
		}}
		
	
	
		,
	journal={{Paripex-INDIAN Journal of Research}}
		
			2
			12
			
			,
	year={2013}
		
	

}

@incollection{b73,
	
	
		,
	title={{The impact of organizational communication on organizational citizenship behavior: Research findings}}
		,
	author={{
			OYildirim
		}}
	
	
		,
	journal={{Procedia -Social and Behavioral Sciences}}
		
			150
			
			,
	year={2014}
		
	

}