@incollection{,
	
					
					
					4D3E05AC5D9B415C78385474EC4B6F38
				,
	author={{Bereket TessemaZewude} and {Wolaita Sodo University}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1691115
}

@incollection{b0,
	
	
		,
	title={{Queue Efficiency in Nigeria Banks: A Comparative Analysis of Old and New Generation Banks}}
		,
	author={{
			ASKasum
		} and {
			AAbdulraheem
		} and {
			TAOlaniyi
		}}
		
		
	
	
		,
	journal={{Ilorin Journal of Sociology}}
		II7-9448I
		
			2
			1
			
			,
	year={2006}
		
	

}

@incollection{b1,
	
	
		,
	title={{Service efficiency evaluation of automatic teller machines-a study of Taiwan financial institutions with the application of queuing theory}}
		,
	author={{
			LPei-Chun
		} and {
			SYAnn
		}}
		
	
	
		,
	journal={{Journal of Statistics and Management Systems}}
		
			9
			3
			
			,
	year={2006}
		
	

}

@incollection{b2,
	
	
		,
	title={{Study on Queuing System Optimization of Bank Based on BPR}}
		,
	author={{
			HTian
		} and {
			YTong
		}}
		
	
	
		,
	booktitle={{3rd International Conference on Environmental Science and Information application Technology (ESIAT)}}
				
			,
	year={2011}
			
		
	

}

@incollection{b3,
	
	
		,
	title={{Application of Queuing Theory for the Improvement of Bank Service}}
		,
	author={{
			SToshiba
		} and {
			SSanjay
		} and {
			KKAnil
		}}
		
		
	
	
		,
	journal={{International Journal of Advanced Computational Engineering and Networking}}
		2320-2106
		
			1
			4
			
			,
	year={2013}
		
	

}