@incollection{,
	
					
					
					96051154A52869A7829F52695C77C580
				,
	author={{Md. AkramHossain} and {University of Dhaka}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}162916
}

@incollection{b0,
	
	
		,
	title={{Behavioral Intention and Satisfaction with 3G Technology among Students in Somalia: A Structural Equation Modeling Study}}
		,
	author={{
			ISAhmed
		} and {
			AYAli
		}}
		
	
	
		,
	journal={{World Applied Sciences Journal}}
		
			32
			2
			
			,
	year={2014}
		
	

}

@incollection{b1,
	
	
		,
	title={{Satisfaction-Trust Model: Developing Customer Satisfaction and Trust Indices for Mobile Service Providers in the UK}}
		,
	author={{
			BAAlsajjan
		}}
	
	
		,
	journal={{International Review of Management and Business Research}}
		
			,
	year={2014}
		
	

}

@incollection{b2,
	
	
		,
	title={{Service Quality Effects on Customer Loyalty among the Jordanian Telecom Sector "Empirical Study}}
		,
	author={{
			MRAl-Zoubi
		}}
	
	
		,
	journal={{International Journal of Business and Management}}
		
			8
			7
			
			,
	year={2013}
		
	

}

@incollection{b3,
	
	
		,
	title={{Measuring Customer Satisfaction with Service Quality Using American Customer Satisfaction Model (ACSI Model)}}
		,
	author={{
			BAngelova
		} and {
			JZekiri
		}}
		
	
	
		,
	journal={{International Journal of Academic Research in Business and Social Sciences}}
		
			1
			3
			,
	year={2011}
		
	

}

@incollection{b4,
	
	
		,
	title={{Service Quality and Customer Satisfaction in the Cellular Telecommunication Service Provider in Malaysia}}
		,
	author={{
			AArokiasamy
		} and {
			AAbdullah
		}}
		
	
	
		,
	journal={{International Refereed Research Journal}}
		
			4
			2
			
			,
	year={2013}
		
	

}