@incollection{, 30ECE5C1F78B6ED1A2DAA0219FB52746 , author={{Dr. ArtTrejo} and {University of Phoenix}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}16217 } @incollection{b0, , title={{Emotional intelligence and organizational effectiveness}} , author={{ CCherniss }} , booktitle={{the emotionally intelligent workplace}} , editor={ CCherniss & DGoleman } San Francisco, CA , publisher={Jossey-Bass} , year={2001} } @book{b1, , author={{ JWCreswell }} , title={{Educational research: Planning, conducting, and evaluating quantitative and qualitative research}} NJ , publisher={Pearson Education} , year={2009} , note={Upper Saddle Valley} } @book{b2, , title={{Genos research policy}} , author={{ Genos }} , year={2008. 12 July, 2012} } @book{b3, , title={{Genos emotional intelligence inventory-Technical manual}} , author={{ GEGignac }} , year={2010. 20 July, 2012} } @book{b4, , title={{Working with emotional intelligence}} , author={{ DGoleman }} , year={2000} , publisher={Bantam Books} , address={New York, NY} } @book{b5, , title={{Primal leadership: Realizing the power of emotional intelligence}} , author={{ DGoleman } and { RBoyatzis } and { AMckee }} , year={2002} , publisher={Harvard Business School Press} , address={Boston, MA} , note={1st ed.} } @book{b6, , title={{The influence of work motivation on emotional intelligence and team effectiveness. Vision}} , author={{ AOthman } and { HAbdullah } and { JAhmad }} , year={2009. 10 July, 2012} 13 } @incollection{b7, , title={{The relationship between emotional intelligence and stress management}} , author={{ SRamesar } and { PKoortzen } and { ROosthuizen }} doi:10.4102/ sajip.v35i1.443 , journal={{SAJIP: South African Journal of Industrial Psychology}} 35 1 , year={2009} } @incollection{b8, , title={{Exploring research}} , author={{ NSalkind }} , booktitle={{Upper Saddle River}} NJ , publisher={Pearson Education} , year={2008} , note={7th ed.} } @incollection{b9, , title={{Why emotional intelligence should matter to management: A survey of the literature}} , author={{ PSalovey } and { JDMayer } and { KWebb }} , journal={{S.A.M. Advanced Management Journal}} 9 3 , year={1990. 2009. 5 June, 2012} , note={Cognition, and Personality} } @incollection{b10, , title={{Emotional intelligence (EI) capabilities training: Can it develop EI in project teams?}} , author={{ RTurner } and { BLloyd-Walker }} 10.1108/17538370810906237 , journal={{International Journal of Managing Projects in Business}} 1 4 , year={2008} } @book{b11, , title={{Facts for features: Hispanic heritage month}} , author={{ USBureau }} , year={2010} } @incollection{b12, , title={{Discriminating emotional intelligence-based competencies of IT employees and salespeople}} , author={{ OYildirim }} 10.1108/03090590710746432 , journal={{Journal of European Industrial Training}} 31 4 , year={2007} }