@incollection{,
	
					
					
					1CE648531E0B94E0218D3508F1A4F09A
				,
	author={{Dr. DeepikaJhamb} and {Mr. SahilGupta} and {Chitkara University}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}163713
}

@incollection{b0,
	
	
		,
	title={{Using client-broker-server architecture for Intranet decision support}}
		,
	author={{
			SBa
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			RKalakota
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			ABWhinston
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	title={{Buying or browsing? An exploration of shopping orientations and online purchase intention}}
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}

@incollection{b2,
	
	
		,
	title={{Frictionless commerce? A comparison of Internet and conventional retailers}}
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	author={{
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	title={{Sense and respond: Capturing the value in the network era}}
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	author={{
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	editor={Stephen P. Bradley and Richard L. Nolan}
		
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	year={1997}
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	publisher={Harvard Business School}
			,
	address={Boston, MA}
		
	
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	note={Real shopping in virtual stores}

}

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	author={{
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	booktitle={{Consumer purchasing on the Internet:: Processes and prospects}}
				
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@incollection{b5,
	
	
		,
	title={{A conceptual model of perceived customer value in e-commerce: a preliminary investigation}}
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@incollection{b6,
	
	
		,
	title={{Hedonic and utilitarian motivations for online retail shopping behavior}}
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@incollection{b7,
	
	
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	title={{Modeling web site design across cultures: relationships to trust, satisfaction, and eloyalty}}
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	author={{
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@incollection{b8,
	
	
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	title={{E-tailing in India-its issues, opportunities and effective strategies for growth and development}}
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	author={{
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	year={2011}
		
	

}

@incollection{b9,
	
	
		,
	title={{The moderating role of income on consumers' preferences and usage for online and offline payment methods}}
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	author={{
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			JC
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	journal={{Electronic Commerce Research}}
		
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}

@incollection{b10,
	
	
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	title={{Atmospheric qualities of online retailing: A conceptual model and implications}}
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	author={{
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@incollection{b11,
	
	
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	title={{Internet retailing: enablers, limiters and market consequences}}
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@incollection{b12,
	
	
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	title={{A content analysis of retail web-sites}}
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	author={{
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	title={{Measurement of service quality in internet banking: the development of an instrument}}
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	journal={{Journal of Marketing Management}}
		
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	year={2004}
		
	

}

@incollection{b14,
	
	
		,
	title={{Initial trust and the adoption of B2C e-commerce: The case of internet banking}}
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	author={{
			KKKim
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			BPrabhakar
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@incollection{b15,
	
	
		,
	title={{Customer trust online: examining the role of the experience with the Web-site. Department of Statistics and Computer Information Systems Working Paper Series}}
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	author={{
			MKoufaris
		} and {
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		}}
		
	
	
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	journal={{Zicklin School of Business}}
		
			,
	year={2002}
		
	

}

@incollection{b16,
	
	
		,
	title={{Customer perceptions of e-service quality in online shopping}}
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	author={{
			GGLee
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			HFLin
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	journal={{International Journal of Retail & Distribution Management}}
		
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			,
	year={2005}
		
	

}

@incollection{b17,
	
	
		,
	title={{Online pricing dynamics in Internet retailing: The case of the DVD market}}
		,
	author={{
			BLi
		} and {
			FFTang
		}}
		
	
	
		,
	journal={{Electronic Commerce Research and Applications}}
		
			10
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			,
	year={2011}
		
	

}

@incollection{b18,
	
	
		,
	title={{The impact of perceived channel utilities, shopping orientations, and demographics on the consumer's online buying behavior}}
		,
	author={{
			HLi
		} and {
			CKuo
		} and {
			MGRussell
		}}
		
		
		
	
	
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	year={1999. June 2005}
		
	

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@incollection{b19,
	
	
		,
	title={{What makes consumers buy from Internet? A longitudinal study of online shopping. Systems, Man and Cybernetics, Part A: Systems and Humans}}
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	author={{
			MLimayem
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			MKhalifa
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			A&frini
		}}
		
		
	
	
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	journal={{IEEE Transactions on}}
		
			30
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	year={2000}
		
	

}

@incollection{b20,
	
	
		,
	title={{Measuring consumer perceptions of online shopping convenience}}
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	author={{
			Ling (alice)Jiang
		} and {
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		}}
		
	
	
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	journal={{Journal of Service Management}}
		
			24
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	year={Minjoon Jun, (2013}
		
	

}

@incollection{b21,
	
	
		,
	title={{American and Taiwanese perceptions concerning privacy, trust, and behavioral intentions in electronic commerce}}
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	author={{
			CLiu
		} and {
			JTMarchewka
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			CKu
		}}
		
		
	
	
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	journal={{Journal of Global Information Management (JGIM)}}
		
			12
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	year={2004}
		
	

}

@book{b22,
	
	
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	title={{Crosscurrents: cultural dimensions and global Web user-interface design}}
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	author={{
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		} and {
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	year={2000}
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@incollection{b23,
	
	
		,
	title={{Consumer response to online grocery shopping}}
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	author={{
			MAMorganosky
		} and {
			BJCude
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	journal={{International Journal of Retail & Distribution Management}}
		
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	year={2000}
		
	

}

@incollection{b24,
	
	
		,
	title={{Online Shopping and Buyers' Perception: A Critical Analysis}}
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	author={{
			MSReddy
		} and {
			GVChalam
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	journal={{The International Journal of Business & Management}}
		
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	year={2015}
		
	

}

@incollection{b25,
	
	
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	title={{Collaborating to create: the Internet as a platform for customer engagement in product innovation}}
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	author={{
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	year={2005}
		
	

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@incollection{b26,
	
	
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	title={{Esatisfaction: an initial examination}}
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	author={{
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}

@incollection{b27,
	
	
		,
	title={{To buy or not to buy online: adopters and non-adopters of online shopping in Singapore}}
		,
	author={{
			SH TTeo
		}}
	
	
		,
	journal={{Behavioural and Information Technology}}
		
			25
			6
			
			,
	year={2006}
		
	

}

@incollection{b28,
	
	
		,
	title={{Shopping online for freedom, control, and fun}}
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	author={{
			MWolfinbarger
		} and {
			MCGilly
		}}
		
	
	
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	journal={{California Management Review}}
		
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			2
			
			,
	year={2001}
		
	

}

@incollection{b29,
	
	
		,
	title={{Developing customer loyalty from e-tail store image attributes. Managing Service Quality}}
		,
	author={{
			ZSYun
		} and {
			LKGood
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	journal={{An International Journal}}
		
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			1
			
			,
	year={2007}
		
	

}

@incollection{b30,
	
	
		,
	title={{Online shopping acceptance model-A critical survey of consumer factors in online shopping}}
		,
	author={{
			LZhou
		} and {
			LDai
		} and {
			DZhang
		}}
		
		
	
	
		,
	journal={{Journal of Electronic Commerce Research}}
		
			8
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			41
			,
	year={2007}
		
	

}