@incollection{,
	
					
					
					0E973222E197F3B8581F942F47CD84EE
				,
	author={{Md.Alauddin} and {International Islamic University Chittagong}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}162110
}

@book{b0,
	
	
		,
	title={{A Comparative Study of Islamic Banking in Pakistan: Proposing and Testing a Model}}
		,
	author={{
			AAhmad
		}}
		
			,
	year={2009}
		
		
			Department of Management Sciences. Iqra University. Islamabad. Pakistan
		
	

}

@incollection{b1,
	
	
		,
	title={{Privatization in South Asia' reflected in the country's First Five Year Plan (1973-1978) sponsored by Government of Bangladesh}}
		,
	author={{
			MUAhmed
		}}
	
	
		,
	booktitle={{A Conference on}}
				
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	year={1978}
		
	
	,
	note={Privatization in Bangladesh}

}

@incollection{b2,
	
	
		,
	title={{The Antecedents and Consequences of Customer Satisfaction for Firms}}
		,
	author={{
			EWAnderson
		}}
	
	
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	journal={{International Journal of Marketing Science}}
		
			2
			2
			
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	year={1993}
		
	

}

@incollection{b3,
	
	
		,
	title={{}}
	
	
		,
	journal={{Bangladesh Bank Annual Report}}
		
			,
	year={2013. 2013}
		
	
	,
	note={BBR. Published by Bangladesh, the central bank of Bangladesh}

}

@incollection{b4,
	
	
		,
	title={{Total, Direct, and Indirect Effects in Structural Equation Models}}
		,
	author={{
			KABollen
		}}
	
	
		,
	journal={{Sociological Methodology}}
		
			17
			
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	year={1987}
		
	

}

@book{b5,
	
	
		,
	title={{Annual Report 2012-2013" published by BURU Bangladesh, registered NGO under department of social welfare of Bangladesh government}}
		,
	author={{
			Buru
		}}
		
			,
	year={2013}
		
	

}

@book{b6,
	
	
		,
	title={{Structural Equation Modeling With AMOS: Basic Concepts, Application and Programming. 2 nd Edition}}
		,
	author={{
			BMByrne
		}}
		
			,
	year={2010}
			,
	publisher={Taylor & Francis Group Publication}
			,
	address={New York, USA}
		
	

}

@book{b7,
	
	
		,
	title={{The Future of Economics: An Islamic Perspective}}
		,
	author={{
			MUChapra
		}}
		
			,
	year={2000}
			,
	publisher={The Islamic Foundation}
			,
	address={Leicester}
		
	

}

@book{b8,
	
	
		,
	title={{Towards a Just Monetary System}}
		,
	author={{
			MDChapra
		}}
		
			,
	year={1985}
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	address={Leicester, UK}
		
	
	,
	note={published by the Islamic Foundation}

}

@incollection{b9,
	
	
		,
	title={{Evaluating the use of exploratory factor analysis in psychological research}}
		,
	author={{
			RFabrigar
		} and {
			TWegener
		} and {
			CMaccallum
		} and {
			JStrahan
		}}
		
		
		
	
	
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	journal={{Psychological Methods}}
		
			4
			3
			
			,
	year={1999}
		
	

}

@incollection{b10,
	
	
		,
	title={{Interest Rates and Investment Spending Relationship in Bangladesh}}
		,
	author={{
			SAFerdousi
		}}
	
	
		,
	journal={{Journal of Asian Affairs}}
		
			31
			2
			
			,
	year={2009}
		
	

}

@incollection{b11,
	
	
		,
	title={{Service Quality Determinants and effectiveness in the Real Estate Brokerage Industry}}
		,
	author={{
			DWFinn
		} and {
			CWLamb
		}}
		
	
	
		,
	journal={{The Journal of Real Estate research}}
		
			3
			
			,
	year={1991}
		
	

}

@incollection{b12,
	
	
		,
	title={{Evaluating Structural Equation Models and Unobservable Variables and Measurement Error}}
		,
	author={{
			CFornell
		} and {
			DLarcker
		}}
		
	
	
		,
	journal={{Journal of Marketing Research}}
		
			18
			
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	year={1981}
		
	

}

@incollection{b13,
	
	
		,
	title={{Planning Commission (PC), Government of the People's Republic of Bangladesh}}
		,
	author={{
			Ged
		}}
	
	
		,
	journal={{General Economics Division (GED)}}
		
			,
	year={2012}
		
	
	,
	note={Perspective Plan of Bangladesh 2010-2021-Making Vision 2021; A Reality}

}

@book{b14,
	
	
		,
	title={{Customer Satisfaction and Competencies: An Econometric Study of an Italian Bank}}
		,
	author={{
			PGritti
		} and {
			NJFoss
		}}
		
		No. 10
		
			,
	year={2007}
		
	
	,
	note={SMG Working Paper}

}

@book{b15,
	
	
		,
	title={{Multivariate Data Analysis with Reading}}
		,
	author={{
			JFHair
		} and {
			REAnderson
		} and {
			RLTatham
		} and {
			WCBlack
		}}
		
		
		
		
			,
	year={1995}
			,
	publisher={Prentice Hall. USA}
			,
	address={Englewood Cliffs, NJ}
		
	
	,
	note={4th edition}

}

@incollection{b16,
	
	
		,
	title={{The Effects of Conventional Interest Rates and Rate of Profit on funds deposited with Islamic banking system in Malaysia}}
		,
	author={{
			SHaron
		} and {
			AhmadN
		}}
		
	
	
		,
	journal={{International Journal of Islamic Financial Service}}
		
			
			,
	year={2000}
		
	

}

@incollection{b17,
	
	
		,
	title={{Corporate Social Responsibility of Islamic Financial Institutions and Businesses: Optimizing Charity Value}}
		,
	author={{
			AHassan
		}}
	
	
		,
	journal={{Journal of Humanomics}}
		
			25
			3
			
			,
	year={2009}
		
	

}

@incollection{b18,
	
	
		,
	title={{Banking Behavior of Islamic Bank Customers in Bangladesh}}
		,
	author={{
			MHassan
		}}
	
	
		,
	journal={{Journal of Islamic Economics Banking and Finance}}
		
			3
			2
			
			,
	year={2007}
		
	

}

@incollection{b19,
	
	
		,
	title={{Rural Development Scheme of Islami Bank Bangladesh Limited (IBBL): An Appraisal towards Poverty Eradication in Bangladesh}}
		,
	author={{
			HRHowlader
		}}
	
	
		,
	journal={{Journal of Business Administration}}
		
			19
			
			,
	year={2008}
		
	

}

@incollection{b20,
	
	
		,
	title={{Annual report-2014" Published by Islami Bank Bangladesh Limited}}
	
	
		,
	journal={{IBBL}}
		
			40
			,
	year={2014}
		
	

}

@incollection{b21,
	
	
		,
	title={{Islamic Banking Development Report-2015}}
	
	
		,
	booktitle={{A quarterly publication of}}
				Bangladesh Bank
		
			,
	year={2015}
		
	

}

@incollection{b22,
	
	
		,
	title={{Bank Selection Criteria of Retail Customers in Bangladesh: A Study on Khulna City}}
		,
	author={{
			AJahiruddin
		} and {
			RHaque
		}}
		
	
	
		,
	journal={{Journal of Business and Management}}
		
			15
			2
			
			,
	year={2009}
		
	

}

@book{b23,
	
	
		,
	title={{LISREL-8 users Guidelin}}
		,
	author={{
			KGJoreskog
		} and {
			DSorbom
		}}
		
		
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	year={1996}
			,
	publisher={Scientific Software}
			,
	address={Chicago}
		
	

}

@book{b24,
	
	
		,
	title={{Service Quality-Expectations, perceptions and satisfaction about Service Quality at Destination Gotland-A case study}}
		,
	author={{
			HKabir
		}}
		
			,
	year={2010}
		
		
			Master Thesis of Gotland University
		
	

}

@incollection{b25,
	
	
		,
	title={{Measuring the Perceive Service Quality and Customer Satisfaction in Islamic Bank window in Libya based on Structural Equation Modeling (SEM)}}
		,
	author={{
			AJKhafafa
		}}
	
	
		,
	journal={{Afro Eurasian Studies}}
		
			2
			2
			
			,
	year={2013}
		
	

}

@incollection{b26,
	
	
		,
	title={{How 'Islamic' is Islamic Banking}}
		,
	author={{
			FKhan
		}}
	
	
		,
	journal={{Journal of Economic Behavior & organization}}
		
			76
			
			,
	year={2010}
		
	

}

@book{b27,
	
	
		,
	title={{Principles and Practice of Structural Equation Modeling}}
		,
	author={{
			RKline
		}}
		
			,
	year={2011. 10012}
			,
	publisher={the Guilford Press, Inc. 72 Spring Street}
			,
	address={New York, NY}
		
	
	,
	note={3 rd Edition}

}

@book{b28,
	
	
		,
	title={{Principles and Practice of Structural Equation Modeling}}
		,
	author={{
			RBKline
		}}
		
			,
	year={2005}
			,
	publisher={Guilford Press}
			,
	address={New York}
		
	
	,
	note={2nd ed.}

}

@book{b29,
	
	
		,
	title={{Principles of Marketing}}
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	author={{
			PKotler
		} and {
			GArmstrong
		}}
		
		
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	year={2006}
			,
	publisher={Prentice-Hall}
			,
	address={Upper Saddle River; New Jersey}
		
	
	,
	note={11 th Edition}

}

@book{b30,
	
	
		,
	title={{The Elixir of Growth: Trade, Non-trade goods and Development}}
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	author={{
			PMinford
		} and {
			JRiley
		} and {
			ENewell
		}}
		
		
		
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	year={1995}
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	address={London}
		
	
	,
	note={Discussion paper no-1165}

}

@book{b31,
	
	
		,
	title={{Organized by HEQEP CP-140, Department of accounting and Information System}}
		,
	author={{
			SUKhan
		} and {
			KM GMohiuddin
		}}
		
		
			,
	year={2013}
			
			,
	address={Bangladesh}
		
		
			University of Chittagong
		
	
	,
	note={Green Banking in Bangladesh: Issues and Challenges}

}

@incollection{b32,
	
	
		,
	title={{Shariah Based Banking and Economic Development: A Comparative Study}}
		,
	author={{
			MAMisir
		} and {
			IHuq
		}}
		
	
	
		,
	journal={{the Chittagong University Journal of Commerce}}
		
			14
			
			,
	year={1998}
		
	

}

@incollection{b33,
	
	
		,
	title={{Investment Management of Interest-free Banking System: A Study of Islami Bank Bangladesh Limited}}
		,
	author={{
			KMMuhiuddin
		}}
	
	
		,
	journal={{Journal of Chittagong University Studies (Commerce)}}
		
			9
			1
			
			,
	year={1993}
		
	

}

@book{b34,
	
	
		,
	title={{´Thirty Years of Islamic Banking: History, Performance and Prospects}}
		,
	author={{
			IMunawar
		} and {
			PMolynex
		}}
		
		
			,
	year={2005}
			,
	address={Pilgrave Macmillan, New York, USA}
		
	

}

@incollection{b35,
	
	
		,
	title={{Parsimonious Measurement of Customer Satisfaction with Personal Service and the Service Setting}}
		,
	author={{
			JA FNicholls
		} and {
			GRGilbert
		} and {
			SRoslow
		}}
		
		
	
	
		,
	journal={{Journal of Consumer Marketing}}
		
			15
			3
			
			,
	year={1998}
		
	

}

@incollection{b36,
	
	
		,
	title={{Service Quality: Insights and Managerial Implications from the Frontier in Service Quality}}
		,
	author={{
			RLOliver
		}}
	
	
		,
	booktitle={{New Directions in Theory and Practice}}
				
			,
	year={1994}
			
		
	

}

@incollection{b37,
	
	
		,
	title={{The Multidimensionality of CARTER model in Measure Customer Service Quality (SQ) in Islamic Banking Industry: A study on Kuwait Finance House}}
		,
	author={{
			Othman
		} and {
			LOwen
		}}
		
	
	
		,
	journal={{International Journal of Islamic Financial Services}}
		
			4
			,
	year={2001}
		
	

}

@incollection{b38,
	
	
		,
	title={{SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality}}
		,
	author={{
			AParasuraman
		} and {
			VAZeithmal
		} and {
			LLBerry
		}}
		
		
	
	
		,
	journal={{Journal of Retailing}}
		
			64
			1
			
			,
	year={1988}
		
	

}

@incollection{b39,
	
	
		,
	title={{Performance and Limitation of an Interest-Based and Interest-free Banks in Bangladesh: A Comparative Studies}}
		,
	author={{
			JAParveen
		} and {
			IAHuq
		}}
		
	
	
		,
	journal={{Journal of Chittagong University Studies (Commerce)}}
		
			13
			,
	year={1997}
		
	

}

@incollection{b40,
	
	
		,
	title={{Quality Perception of the Customers towards the Domestic Islamic Banks in Bangladesh}}
		,
	author={{
			MRashid
		} and {
			MKHassan
		} and {
			AAhmed
		}}
		
		
	
	
		,
	journal={{Journal of Islamic Economics}}
		
			5
			
			,
	year={2008}
		
	
	,
	note={Banking and Finance}

}

@incollection{b41,
	
	
		,
	title={{Accounting Practices of Interest-free Banking-A Case Study of Islami Bank Bangladesh Limited}}
		,
	author={{
			HRashid
		} and {
			GMMuhiuddin
		}}
		
	
	
		,
	journal={{Journal of Chittagong University Studies (Commerce)}}
		
			9
			,
	year={1993}
		
	

}

@incollection{b42,
	
	
		,
	title={{Quality Perception of the customers Towards the Domestic Islamic Banks in Bangladesh}}
		,
	author={{
			MRashid
		}}
	
	
		,
	journal={{Journal Islamic Economics, Banking and Finance}}
		
			5
			1
			
			,
	year={2010}
		
	

}

@incollection{b43,
	
	
		,
	title={{Performance Analysis of Islamic Bank Micro Credit Scheme in Bangladesh}}
		,
	author={{
			MRashid
		}}
	
	
		,
	journal={{Prosiding Perkem}}
		2231-962X
		
			6
			1
			
			,
	year={2011}
		
	

}

@book{b44,
	
	
		,
	title={{Bank Selection Criteria and Service Quality of Islamic Banking: A Comparison Between Muslim and non-Muslim Students and its Effect on Student's Satisfaction}}
		,
	author={{
			Shafie
		}}
		
			,
	year={2004}
		
	

}

@incollection{b45,
	
	
		,
	title={{Service Quality Perceptions in Financial Services -A Case Study of Banking Service}}
		,
	author={{
			ASharma
		} and {
			VMehta
		}}
		
	
	
		,
	journal={{Journal of services research}}
		
			4
			2
			
			,
	year={2005}
		
	

}

@book{b46,
	
	
		,
	title={{of Finance & Banking Department, University of Chittagong, under Supervision of Professor Dr}}
		,
	author={{
			HSShohrowardhy
		}}
		
			,
	year={2015. March 13. 2015}
		
	
	,
	note={A Ph.D. Thesis}
	,
	note={Elixir of Growth of Islamic Banking System; A Study on Bangladesh}

}

@book{b47,
	
	
		,
	title={{Applied multivariate statistics for the social sciences}}
		,
	author={{
			JStevens
		}}
		
			,
	year={1996}
			,
	publisher={Lawrence Erlbaum Publishers}
			,
	address={Mahwah, NJ}
		
	

}

@incollection{b48,
	
	
		,
	title={{Determinants of Service Quality in the Banking Sector of Bangladesh}}
		,
	author={{
			NMUddin
		}}
	
	
		,
	booktitle={{under Supervision of Prof. Dr. Shamim Uddin Khan and Degree Rewarded on March 13}}
				
			,
	year={2015. 2015}
		
		
			Finance & Banking Department, University of Chittagong
		
	
	,
	note={A Ph.D. Thesis of}

}

@incollection{b49,
	
	
		,
	title={{Scaling up Islamic Microfinance in Bangladesh through the Private Sector: Experience of Islami Bank Bangladesh Limited (IBBL)}}
		
	
	
		,
	journal={{UNDP}}
		
			,
	year={2012. November 2012}
		
	

}

@incollection{b50,
	
	
		,
	title={{What Influences the Relationship Between Customer Satisfaction and Repurchase Intention? Investigating the Effect of Adjusted Expectations and Customer Loyalty}}
		,
	author={{
			YJYi
		} and {
			SNLa
		}}
		
	
	
		,
	journal={{Psychology and Marketing}}
		
			21
			5
			
			,
	year={2004}
		
	

}