@incollection{,
	
					
					
					D3FA52B8655EFAA0A3F9BE3F72645D09
				,
	author={{Thomas J.Maronick} and {Towson University}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1611118
}

@incollection{b0,
	
	
		,
	title={{Occupational Licensing of a Credence Good: The Regulation of Midwifery}}
		,
	author={{
			AFAdams
		} and {
			REkelund
		} and {
			JJackson
		}}
		
		
	
	
		,
	journal={{Southern Economic Journal}}
		
			69
			3
			
			,
	year={2002}
		
	

}

@book{b1,
	
	
		,
	title={{United States District Court for Central District of California}}
		
			,
	year={2011}
			,
	publisher={American Optometric Society, Inc. vs American Board of Optometry, Inc}
		
	

}

@incollection{b2,
	
	
		,
	title={{Issues in the Practice of Cosmetic Surgery: Consumers' Use of Information and Perceptions of Service Quality}}
		,
	author={{
			EBabakus
		} and {
			Remington
		} and {
			SLucas
		} and {
			GCarnell
		} and {
			C
		}}
		
		
		
		
	
	
		,
	journal={{Journal of Health Care Management}}
		
			11
			3
			
			,
	year={1991}
		
	

}

@incollection{b3,
	
	
		,
	title={{The Contributions of Credentialing and the Code of Ethics to Quality Assurance in the Health Education/Promotion Profession}}
		,
	author={{
			SBaldwin
		} and {
			JMckenzie
		} and {
			ECapwell
		} and {
			CHanson
		}}
		
		
		
	
	
		,
	journal={{American Journal of Health Studies}}
		
			26
			4
			
			,
	year={2011}
		
	

}

@incollection{b4,
	
	
		,
	title={{Free Competition and the Optimal Amount of Fraud}}
		,
	author={{
			MDarby
		} and {
			EKarni
		}}
		
	
	
		,
	journal={{Journal of Law and Economics}}
		
			16
			1
			
			,
	year={1973}
		
	

}

@incollection{b5,
	
	
		,
	title={{Does Specialty Board Certification Influence Clinical Outcomes}}
		,
	author={{
			EGrosch
		}}
	
	
		,
	journal={{Journal of Evaluation in Clinical Practice}}
		
			12
			5
			
			,
	year={2006}
		
	

}

@book{b6,
	
	
		,
	title={{Toward Joint Value Creation Processes in Professional Services. Total Quality Magazine}}
		,
	author={{
			PHirvoneh
		} and {
			NHelander
		}}
		
		
			,
	year={2001}
			13
			
		
	

}

@incollection{b7,
	
	
		,
	title={{A Study of the Impacts of Service Quality on Relationship Quality in Search-Experience-Credence Services}}
		,
	author={{
			YHsieh
		} and {
			SHiang
		}}
		
	
	
		,
	journal={{Total Quality Management}}
		
			15
			1
			
			,
	year={2004}
		
	

}

@incollection{b8,
	
	
		,
	title={{What Does Value Mean in Business-to-Business Professional Services?}}
		,
	author={{
			JLapierre
		}}
	
	
		,
	journal={{International Journal of Service Industry Management}}
		
			8
			5
			
			,
	year={1997}
		
	

}

@incollection{b9,
	
	
		,
	title={{Problems and Risks Associated with Purchasing Consultancy Services}}
		,
	author={{
			VWMitchell
		}}
	
	
		,
	journal={{The Service Industries Journal}}
		
			14
			3
			
			,
	year={1994}
		
	

}

@incollection{b10,
	
	
		,
	title={{An Examination of Perceived Risk, Information Search, and Behavioral Intentions in Search, Experience, and Credence Services}}
		,
	author={{
			KMitra
		} and {
			MReiss
		} and {
			LCapella
		}}
		
		
	
	
		,
	journal={{Journal of Services Marketing}}
		
			13
			3
			
			,
	year={1999}
		
	

}

@incollection{b11,
	
	
		,
	title={{Consumer Information Search and Credence Services: Implications for Service Providers}}
		,
	author={{
			KMortimer
		} and {
			PresseyA
		}}
		
	
	
		,
	journal={{Journal of Services Marketing}}
		
			27
			1
			
			,
	year={2013}
		
	

}

@incollection{b12,
	
	
		,
	title={{Information and Consumer Behavior}}
		,
	author={{
			PNelson
		}}
	
	
		,
	journal={{Journal of Political Economy}}
		
			78
			2
			
			,
	year={1970}
		
	

}

@incollection{b13,
	
	
		,
	title={{Consumer Trade-Offs and the Evaluation of Services}}
		,
	author={{
			AOstrom
		} and {
			DIacobucci
		}}
		
	
	
		,
	journal={{Journal of Marketing}}
		
			59
			1
			
			,
	year={1995}
		
	

}

@incollection{b14,
	
	
		,
	title={{A Conceptual Model of Service Quality and its Implication for Future Research}}
		,
	author={{
			AParasuraman
		} and {
			VZeithaml
		} and {
			LBerry
		}}
		
		
	
	
		,
	journal={{Journal of Marketing}}
		
			49
			
			,
	year={1985}
		
	

}

@incollection{b15,
	
	
		,
	title={{The Effect of Attribute Alignability on Service Evaluation: The Moderating Role of Uncertainty}}
		,
	author={{
			JSun
		} and {
			HTKeh
		} and {
			ALee
		}}
		
		
	
	
		,
	journal={{Journal of Consumer Research}}
		
			39
			
			,
	year={2012. December}
		
	

}

@book{b16,
	
	
		,
	author={{
			VZeithaml
		} and {
			MJBitner
		}}
		
		,
	title={{Services Marketing: Integrating Customer Focus Across the Firm}}
				Boston
		
			,
	publisher={McGraw-Hill}
			,
	year={2000}
		
	
	,
	note={2nd Edition}

}