@incollection{,
	
					
					
					0FC3DBBE5B24247A201B60E27BA05115
				,
	author={{PriyankaPanday} and {chandigarh university}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1513712
}

@incollection{b0,
	
	
		,
	title={{Mobbing at work and the development of post-traumatic stress disorders}}
		,
	author={{
			HLeymann
		} and {
			AGustafsson
		}}
		
	
	
		,
	journal={{European Journal of Work Organizational Psychology}}
		
			5
			2
			
			,
	year={1996}
		
	

}

@incollection{b1,
	
	
		,
	title={{The content and development of mobbing at work}}
		,
	author={{
			HeinzLeymann
		}}
	
	
		,
	journal={{European Journal of Work & Organizational Psychology}}
		
			5
			2
			
			,
	year={1996}
		
	

}

@book{b2,
	
	
		,
	title={{Bullying and Emotional Abuse in the Workplace}}
		,
	author={{
			SEinarson
		} and {
			HHoel
		} and {
			CLZapf
		} and {
			Cooper
		}}
		
		
		
		
			,
	year={2003}
			,
	publisher={Taylor & Francis}
			,
	address={London}
		
	

}

@book{b3,
	
	
		,
	author={{
			BTaru
		}}
		,
	title={{the workforce bullies. The Hindu}}
				
			,
	year={2003}
		
	

}

@book{b4,
	
	
		,
	title={{Workplace bullying in India}}
		,
	author={{
			PD'cruz
		}}
		
			,
	year={2012}
			,
	address={New Delhi, IN: Routledge}
		
	

}

@incollection{b5,
	
	
		,
	title={{Experiencing depersonalized bullying: A study of Indian call center agents}}
		,
	author={{
			PD'cruz
		} and {
			ENoronha
		}}
		
	
	
		,
	journal={{Work Organization, Labor and Globalization}}
		
			3
			
			,
	year={2009}
		
	

}

@incollection{b6,
	
	
		,
	title={{Protecting my interests: Target coping with workplace bullying}}
		,
	author={{
			PD'cruz
		} and {
			ENoronha
		}}
		
		
	
	
		,
	journal={{The Qualitative Report}}
		
			15
			
			,
	year={2010}
		
	

}

@incollection{b7,
	
	
		,
	title={{Clarifying my world: Identity work in the context of workplace bullying}}
		,
	author={{
			PD'cruz
		} and {
			ENoronha
		}}
		
		
	
	
		,
	journal={{The Qualitative Report}}
		
			17
			
			,
	year={2012}
		
	

}

@incollection{b8,
	
	
		,
	title={{Ambivalence: Employee responses to depersonalized bullying at work}}
		,
	author={{
			PD'cruz
		} and {
			ENoronha
		}}
		
	
	
		,
	journal={{Economic and Industrial Democracy}}
		
	
	,
	note={forthcoming}

}

@incollection{b9,
	
	
		,
	title={{Breathers, releases, outlets and pauses: Employee resistance in the context of depersonalized bullying}}
		,
	author={{
			PD'cruz
		} and {
			ENoronha
		}}
		
		
	
	
		,
	journal={{The Qualitative Report}}
		
			18
			72
			
			,
	year={2013}
		
	

}