@incollection{, C35BA1670DA7A01AAC3387D9B6167AFF , author={{Edgar MartinezTorres} and {Edgar MartinezTorres} and {Ma. Del Rosario GarciaVelazquez} and {Enrique MartinezMunoz,} and {Guillermo GonzalezNaranjo} and {Universidad AutAnoma del Estado de Hidalgo}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}153917 } @incollection{b0, , title={{A study of relationship between organizational justice and job satisfaction}} , author={{ HAAl-Zu }} , journal={{International Journal of Business and Management}} 5 12 , year={2010} } @incollection{b1, , title={{La actitud del consumidor según la percepción de justicia organizacional}} , author={{ ArangoArboleda } and { AM }} , journal={{Estudios Gerenciales}} 25 113 , year={2009} } @book{b2, , title={{Interactional justice: Communication criteria of fairness}} , author={{ RJBies } and { JFMoag }} , year={1986} 1 , note={Research on negotiations in organizations} } @incollection{b3, , title={{The relationship between academic staff´s perpcetion of organizational justice and organizational citizenship behaviors}} , author={{ BBuluc }} , journal={{Studia Psichologica}} 57 , year={2015} } @incollection{b4, , title={{Organizational Justice and Job Satisfaction: A Test of Three Competing Models}} , author={{ JClay-Warner } and { JReynolds } and { PRoman }} , journal={{Social Justice Research}} 18 4 , year={2005} } @incollection{b5, , title={{Organizational justice and job satisfaction: A test of three competing models}} , author={{ JClay-Warner } and { JReynolds } and { PRoman }} , journal={{Social Justice Research}} 18 4 , year={2005} } @incollection{b6, , title={{The role of justice in organizations: A meta-analysis}} , author={{ YCohen-Charash } and { PESpector }} , booktitle={{Organizational Behavior and Human Decision Process}} , year={2001} 86 } @incollection{b7, , title={{Justice in Teams: The Context Sensitivity of Justice Rules Across Individual and Team Contexts}} , author={{ JAColquitt } and { CLJackson }} , journal={{Journal of Applied Social Psychology}} 36 4 , year={2006} } @incollection{b8, , title={{Justice at the millennium: A meta-analytic review of 25 years of organizational justice research}} , author={{ JAColquitt } and { DEConlon } and { MJWesson } and { CPorter } and { KYNg }} , journal={{Journal of Applied Psychology}} 86 3 , year={2001} } @book{b9, , title={{The Management of Organizational Justice}} , author={{ RCropanzano } and { DEBowen } and { SWGilliland }} , year={2007. November} , publisher={Academy of Management Perspectives} } @incollection{b10, , title={{Unfairness at work a predictor of absenteeism}} , author={{ EDe Boer } and { ABakker } and { Syroit } and { WSchaufeli }} , journal={{Journal of Organizational Behavior}} 23 , year={2002} } @incollection{b11, , title={{Examining the dimensionality of colquitt's organizational justice scale in a public health sector context}} , author={{ MElovainio } and { MKivimaki } and { JVahtera }} 10.2466/01.PR0.116k26w0 , journal={{Psychological Reports: Employment Psychology & Marketing}} 92 1 , year={2002. 2015} , note={American Journal of Public Health} } @incollection{b12, , title={{Justice and leader-member Exchange: the moderating role of organizational culture}} , author={{ BErdogan } and { RCLiden } and { MLKraimer }} , journal={{Academy of Management Journal}} 49 2 , year={2006} } @incollection{b13, , title={{Workplace justice and job satisfaction as predictors of satisfaction with union and management}} , author={{ GEFryxell } and { MEGordon }} , journal={{Academy of Management Journal}} 32 4 , year={1989} } @incollection{b14, , title={{The social of fairness: Interpersonal and informational classes of organizational justicie}} , author={{ JGreenberg }} , booktitle={{Justicie in the workplace: Approaching fairness in human resource management}} , year={1993} 86 } @book{b15, , title={{Beyond fariness: A theory of allocation preferences}} , author={{ GSLeventhal } and { JKaruza } and { Fry }} , editor={Mikuta G. Ed} , year={1980} , publisher={Springer-Verlag} , address={New York} , note={Justicie and social interaction} } @book{b16, , title={{Aplicación del Balanced Scorecard en una organización educativa: Efectos de la estrategia en los resultados de desempeño" Tesis para obtener el grado de doctor}} , author={{ EdgarMartínez }} , year={2014} , address={Tlaxcala, México} } @incollection{b17, , title={{Modeling customer perceptions of complaint handling over time: The effects of perceived justice on satisfaction and intent}} , author={{ IiiMaxham } and { JGNetemeyer } and { RG }} 10.1016/S0022-4359 , journal={{Journal of Retailing}} 78 , year={2002} } @incollection{b18, , title={{An empirical investigation of customer satisfaction after service failure and recovery}} , author={{ MMc Collough } and { Berry } and { Ll } and { MSYadav }} , journal={{Journal of service research}} , year={2000. 2000} } @incollection{b19, , title={{Relationship between Organizational and Organizational Citizenship Behaviors: Do Fairness Perception Influence Employee Citizenship}} , author={{ RHMoorman }} , journal={{Journal of Applied Psychology}} 76 6 , year={1991} } @incollection{b20, , title={{Justice as a mediatior of the relationship between methods of monitoring and organizational citizenship behavior}} , author={{ BPNiehoff } and { RHMoorman }} , journal={{Academy of Management Journal}} 36 3 , year={1993} } @incollection{b21, , title={{Justicia organizacional, individualismo, colectivismo y estrés laboral}} , author={{ AliciaOmar }} , journal={{Psicología y Salud}} 16 2 , year={2006} } @incollection{b22, , title={{El clima y la justicia organizacional y su efecto en la satisfacción laboral}} , author={{ PPatlán } and { TMartínez } and { H(Hernández }} , journal={{Revista Internacional de Administración y Finanzas}} 5 5 , year={2012} } @incollection{b23, , title={{Validez y confiabilidad de la escala de justicia organizacional de Niehoff y Moorman en población mexicana}} , author={{ PPatlán } and { HFlores } and { TMartínez } and { HHernández }} , journal={{Revista de Contaduría y Administración}} 59 2 , year={2014} } @incollection{b24, , title={{Relating ethical climate, organizational justice perceptions, and leader-member exchange (LMX) in Romanian organizations}} , author={{ ATziner } and { Felea } and { Mihai } and { CVasiliu }} , journal={{Journal of Work and Organizational Psychology}} 31 , year={2015} } @incollection{b25, , title={{The role of fair treatment and rewards in perceptions of organizational support and leadermember exchange}} , author={{ WayneSShore } and { LBommer } and { WTetrick } and { L }} , journal={{Journal of Applied Psichology}} 87 , year={2002} } @book{b26, , title={{Examining The Impact Of Organizational Justice And Servant Leadership On OCB. Proyect funds: The National Soft Science Program}} , author={{ LiXiaoyu } and { QuYiying } and { Hao }} , year={2012. 2009GXS5D108} , address={Ren} }