@incollection{,
	
					
					
					AB68F1E65586CA823450506E86731FEA
				,
	author={{NuttapongJotikasthira} and {Rangsit University}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}151115
}

@incollection{b0,
	
	
		,
	title={{Influence of leadership competency and organizaitonal culture on responsiveness and performance of firms}}
		,
	author={{
			SAsree
		} and {
			MZain
		} and {
			MRRazalli
		}}
		
		
	
	
		,
	journal={{International Journal of Contemporary Hospitality Management}}
		
			22
			4
			
			,
	year={2010}
		
	

}

@book{b1,
	
	
		,
	title={{Worldwide Convention & Trade Show Organizers (NAICS 56192)}}
		
			,
	year={2010}
			,
	publisher={Barnes and Co}
			,
	address={New York}
		
	

}

@incollection{b2,
	
	
		,
	title={{Implications of Hospitality and Tourism Labor Marets for Talent Management Strategies}}
		,
	author={{
			TBaum
		}}
	
	
		,
	journal={{International Journal of Contemporary Hospitality Management}}
		
			20
			7
			
			,
	year={2008}
		
	

}

@book{b3,
	
	
		,
	title={{}}
		,
	author={{
			SBhatawdekar
		} and {
			KBhatawdekar
		}}
		
		
			,
	year={2012}
		
	

}

@book{b4,
	
	
		,
	title={{}}
		,
	author={{
			CompetencyCompetency
		} and {
			Matrix
		}}
		
		
			,
	publisher={Prodcons Group}
			,
	address={Pune, India}
		
	

}

@book{b5,
	
	
		,
	author={{
			JBlanke
		} and {
			TChiesa
		}}
		
		,
	title={{The Travel & Tourism Competitiveness Report 2013: Reducing Barriers to Economic Growth and Job Creation}}
				
			,
	year={2013}
		
	

}

@book{b6,
	
	
		,
	title={{Introduction: Toward Integration of Creative and Critical Thinking}}
		,
	author={{
			BDBleedorn
		}}
		
			,
	year={1993}
		
	

}

@incollection{b7,
	
	
		,
	title={{}}
	
	
		,
	journal={{American Behavioral Scientist}}
		
			37
			10
			
		
	

}

@book{b8,
	
	
		,
	title={{Visitor and exhibitor expectations and outcomes at trade exhibitions. Marketing intelligence and planning}}
		,
	author={{
			JBlythe
		}}
		
			,
	year={1999}
			,
	publisher={MCB University Press}
			17
			
		
	

}

@book{b9,
	
	
		,
	author={{
			DDBouma
		}}
		,
	title={{Ethics in Human Research The Research Process}}
				Oxford
		
			,
	publisher={Oxford University Press}
			,
	year={2000}
			
		
	

}

@incollection{b10,
	
	
		,
	title={{Global managers' career competencies}}
		,
	author={{
			TCappellen
		} and {
			MJanssens
		}}
		
	
	
		,
	journal={{Career Development International}}
		
			13
			6
			
			,
	year={2008}
		
	

}

@incollection{b11,
	
	
		,
	title={{The competency model of hospitality service: why it doesn't deliver}}
		,
	author={{
			JAChapman
		} and {
			GLovell
		}}
		
	
	
		,
	journal={{International Journal of Comtemporary Hospitality Management}}
		
			18
			1
			
			,
	year={2006}
		
	

}

@incollection{b12,
	
	
		,
	title={{The boundaryless career, a competency based perspective}}
		,
	author={{
			RJDefillipi
		} and {
			MBArthur
		}}
		
	
	
		,
	journal={{Journal of Organizational Behavior}}
		
			15
			
			,
	year={1994}
		
	

}

@incollection{b13,
	
	
		,
	title={{Exploring competencies: Prelimary study of Malaysian SH&E professionals using Delphi Techniques}}
		,
	author={{
			RDuad
		} and {
			MIsmail
		} and {
			ZOmar
		}}
		
		
	
	
		,
	journal={{Professinoal Safetyt}}
		
			
			,
	year={2010. October 2010}
		
	

}

@incollection{b14,
	
	
		,
	title={{How Thai Business will progress in the AEC Era}}
		,
	author={{
			Economic Ingelligence
		} and {
			Center
		}}
		
	
	
		,
	booktitle={{Siam Commercial Bank}}
				,
	editor={
			SCBank
		}
		Bangkok
		
			,
	publisher={Siam Commercial Bank}
			,
	year={2011. February 2011}
			30
		
	

}

@book{b15,
	
	
		,
	author={{
			DEzzy
		}}
		,
	title={{Qualitative Research Methods}}
				Oxford
		
			,
	publisher={Oxford University Press}
			,
	year={1999}
		
	
	,
	note={First Edition ed.}

}

@book{b16,
	
	
		,
	title={{}}
		,
	author={{
			DFiroiu
		} and {
			SPDodu
		} and {
			ICPatrichi
		}}
		
		
		
			,
	year={2011}
		
	

}

@incollection{b17,
	
	
		,
	title={{Incentives, Conventions, and Exhibitions (MICE) Industry in the Global Context Ovidus University}}
		,
	author={{
			Meetings
		}}
	
	
		,
	journal={{Annals Economic Scienes Series}}
		
			11
			2
			
		
	

}

@book{b18,
	
	
		,
	title={{Ten steps to a successful tradeshow. Marketing Health Services}}
		,
	author={{
			SFriedman
		}}
		
			,
	year={2002. 2002}
			
			,
	address={Spring}
		
	

}

@incollection{b19,
	
	
		,
	title={{Workforce competency model (WFCM): An emperical study in Malaysis of a model for maintenance workforce performance evaluation}}
		,
	author={{
			IHamimi Abdul Razak
		} and {
			SKamaruddin
		} and {
			IAzid
		}}
		
		
	
	
		,
	journal={{International Journal of Productivity and Performance Management}}
		
			61
			1
			
			,
	year={2012}
		
	

}

@book{b20,
	
	
		,
	author={{
			MHennink
		} and {
			IHutter
		} and {
			ABailey
		}}
		
		
		,
	title={{Qualitative research methods}}
				Singapore
		
			,
	publisher={Sage Publications India Pvt Ltd}
			,
	year={2011}
		
	

}

@incollection{b21,
	
	
		,
	title={{Tradeshow: Who, What, Why?}}
		,
	author={{
			PHerbig
		} and {
			BO'hara
		} and {
			FAPalumbo
		}}
		
		
	
	
		,
	booktitle={{Marketing intelligence and planning}}
				
			,
	publisher={MCB University Press}
			,
	year={1998}
			16
			
		
	
	,
	note={Faculty Research Grant}

}

@incollection{b22,
	
	
		,
	title={{Strategic Marketing}}
		,
	author={{
			SCJain
		} and {
			GTHaley
		}}
		
	
	
		,
	booktitle={{Singapore: Singage Learning}}
				
			,
	year={2009}
		
	

}

@incollection{b23,
	
	
		,
	title={{Competencies for career in the hospitality indsutry: an Indian perspective}}
		,
	author={{
			VJauhari
		}}
	
	
		,
	journal={{international Journal of Contemporary Hospitality Management}}
		
			18
			2
			
			,
	year={2006}
		
	

}

@incollection{b24,
	
	
		,
	title={{Hospitalitymanagement competencies}}
		,
	author={{
			CKay
		} and {
			JRusette
		}}
		
	
	
		,
	journal={{Cornell Hotel and Restaurant Administration Quarterly}}
		
			
			,
	year={2000. April 2000}
		
	

}

@incollection{b25,
	
	
		,
	title={{The changing face of competencies for club managers}}
		,
	author={{
			JPKoenigsfeld
		} and {
			JPerdue
		} and {
			HYoun
		} and {
			RHWoods
		}}
		
		
		
	
	
		,
	journal={{International Journal of Comtemporary Hospitality Management}}
		
			23
			7
			
			,
	year={2011}
		
	

}

@book{b26,
	
	
		,
	author={{
			PKotler
		} and {
			HKartajaya
		} and {
			HDHuan
		}}
		
		
		,
	title={{Think ASEAN!: Rethinking marketing toward ASEAN Community}}
				Singapore
		
			,
	publisher={McGraw Hill}
			,
	year={2007. 2015}
		
	

}

@incollection{b27,
	
	
		,
	title={{A New Model for Systematic Competency Identification}}
		,
	author={{
			DGLangdon
		} and {
			AFMarrelli
		}}
		
	
	
		,
	journal={{Performance Improvement}}
		
			41
			4
			
			,
	year={2002}
		
	

}

@book{b28,
	
	
		,
	title={{Service Marketing: An Asia Pacific Perspective}}
		,
	author={{
			CHLovelock
		} and {
			PGPatterson
		} and {
			RHWalker
		}}
		
		
		
			,
	year={2001}
			,
	publisher={Prentice Hall}
			,
	address={Sydney}
		
	
	,
	note={Second Edition ed.}

}

@incollection{b29,
	
	
		,
	title={{Competencies of Marketing Managers in South Africa}}
		,
	author={{
			SMelaia
		} and {
			RAbratt
		} and {
			GBick
		}}
		
		
	
	
		,
	journal={{Journal of Marketing Theory and Practice}}
		
			16
			3
			
			,
	year={2008}
		
	

}

@book{b30,
	
	
		,
	author={{
			WLNeuman
		}}
		,
	title={{Social Research Methods (}}
				New York
		
			,
	publisher={Pearson}
			,
	year={2011}
		
	
	,
	note={7th Edition ed.}

}

@book{b31,
	
	
		,
	author={{
			MPatton
		}}
		,
	title={{Qualitative Interviewing Qualitative Evaluation and Research MEthods}}
				Newbury Park, CA
		
			,
	publisher={Sage}
			,
	year={2002}
			
		
	

}

@incollection{b32,
	
	
		,
	title={{Compeency-based training needs assesment model}}
		,
	author={{
			RR GPriyadarshini
		} and {
			DDave
		}}
		
	
	
		,
	journal={{Management and Labour Studies}}
		
			37
			3
			
			,
	year={2012}
		
	

}

@incollection{b33,
	
	
		,
	title={{Comparison of Present and Future Competencies required for Club Managers}}
		,
	author={{
			JPurdue
		} and {
			JDNinemeier
		} and {
			RHWoods
		}}
		
		
	
	
		,
	journal={{International Journal of Comtemporary Hospitality Management}}
		
			14
			3
			
			,
	year={2002}
		
	

}

@incollection{b34,
	
	
		,
	title={{The emotional and social intelligence of effective leadership}}
		,
	author={{
			RERiggio
		} and {
			RJReichard
		}}
		
	
	
		,
	journal={{Journal of Managerial Psychology}}
		
			23
			2
			
			,
	year={2008}
		
	

}

@incollection{b35,
	
	
		,
	title={{Clarifying the use of competence and competency model in recruitment, assessment, and staff development}}
		,
	author={{
			CRowe
		}}
	
	
		,
	journal={{Industrial and Commercial Training}}
		
			11
			
			,
	year={1995}
		
	

}

@incollection{b36,
	
	
		,
	title={{From task based to competency based: A typology and process supporting critical HRM transition}}
		,
	author={{
			KESoderquist
		} and {
			APapalexandris
		} and {
			GIoannou
		} and {
			GPrastacos
		}}
		
		
		
	
	
		,
	journal={{Personnel Review}}
		
			39
			3
			
			,
	year={2010}
		
	

}

@incollection{b37,
	
	
		,
	title={{Service-leadership competencies for hispitality and tourism management}}
		,
	author={{
			MRTesta
		} and {
			LSipe
		}}
		
	
	
		,
	journal={{International Journal of Hospitality Management}}
		
			31
			
			,
	year={2012}
		
	

}

@incollection{b38,
	
	
		,
	title={{Public Outreach and Civil Society Division}}
		,
	author={{
			AseanThe
		} and {
			Secretariat
		}}
		
	
	
		,
	booktitle={{ASEAN Tourism Marketing Strategy}}
				
			,
	publisher={ATMS}
			,
	year={2012}
			
		
	

}

@book{b39,
	
	
		,
	title={{}}
		,
	author={{
			KIVan Der Zee
		} and {
			JPVan Oudenhoven
		} and {
			JGPonterotto
		} and {
			AWFietzer
		}}
		
		
		
		
			,
	year={2013}
		
	

}

@incollection{b40,
	
	
		,
	title={{Multicultural personality questionnaire: development of a short form}}
	
	
		,
	journal={{Journal of personality assessment}}
		
			95
			1
			
		
	

}

@incollection{b41,
	
	
		,
	title={{An exploratory study identifying soft skill competencies in entry level managers}}
		,
	author={{
			MRWeber
		} and {
			DAFinley
		} and {
			ACrawford
		} and {
			DRiveraJr
		}}
		
		
		
	
	
		,
	journal={{Tourism and hospitality Research}}
		
			9
			4
			
			,
	year={2009}
		
	

}