@incollection{,
	
					
					
					82E1F96EC5D01ACBF38DFB700AE8908E
				,
	author={{Shum SuKei} and {RashadYazdanifard} and {HELP College of Art and Technology}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}154712
}

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	title={{I-Conflict. Aristotelian Society Supplementary Volume}}
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}

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	title={{Stereotyping. Encyclopedia of American Immigration}}
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	year={2010}
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	address={Pasadena, CA}
		
	

}

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	year={1993}
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			East-West
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	,
	note={Business Strategies}

}

@incollection{b4,
	
	
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	title={{Understanding cross-cultural management interaction: Research into cultural standards to complement cultural value dimensions and personality traits}}
		,
	author={{
			GFink
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			AKNeyer
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	year={2006}
		
	

}

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	title={{Avoiding stereotypes in the work place}}
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	author={{
			GGill
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	title={{Culture, health and illness}}
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	year={2001}
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	publisher={Oxford University Press}
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	address={New York}
		
	
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	note={4th ed.}

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@incollection{b7,
	
	
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	title={{Barriers of cross cultural communication in multinational firms}}
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	author={{
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@incollection{b8,
	
	
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	title={{Cultures and Organizations: Software of the Mind}}
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	title={{Thousand Oaks: CA: Sage}}
				
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	year={2001}
		
	
	,
	note={Cultures consequences}

}

@incollection{b11,
	
	
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	note={Communication for Governance & Accountability Program. Intercultural communication}

}

@incollection{b12,
	
	
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	title={{Unbundling task conflict and relationship conflict}}
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	author={{
			HJia-Chi
		}}
		10.1108/10444061011063207
		
	
	
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	journal={{International Journal of Conflict Management}}
		
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	year={2010}
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	publisher={McGraw-Hill Irwin}
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	,
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	title={{The relationship between leader motivating language and selfefficacy: A partial least squares model analysis}}
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	author={{
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	year={1998}
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@incollection{b16,
	
	
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	year={1993}
			
		
		
			Stanford University
		
	

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@incollection{b17,
	
	
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			22
			
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	year={1993}
		
	

}

@incollection{b18,
	
	
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	title={{The management tool of effective communication}}
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	author={{
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			3
			
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@incollection{b19,
	
	
		,
	title={{Workplace conflict and employee wellbeing}}
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	author={{
			SSonnentag
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			DUnger
		} and {
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		10.1108/104
		
	
	
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	year={2013}
		
	

}

@book{b20,
	
	
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	title={{Intercultural communication: globalization and social justice}}
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	year={2013}
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	publisher={SAGE}
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	address={Thousand Oaks, California}
		
	

}

@book{b21,
	
	
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	title={{The Columbia Encyclopedia}}
		
		
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	year={2013}
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	publisher={Columbia University Press}
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	note={Ethnocentrism}

}

@book{b22,
	
	
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	title={{Excellence in Business Communication}}
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	publisher={Pearson Education, Inc}
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	year={2005}
		
	
	,
	note={6th ed.}

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@incollection{b23,
	
	
		,
	title={{Workplace conflict erodes productivity}}
	
	
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	booktitle={{NZ Business}}
				
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	year={2014}
			8
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}