@incollection{,
	
					
					
					4B9748B678BE63BA6759FF45AB3BF456
				,
	author={{Ebrahim MohammedAl-Matari} and {Badah HomuodAlotaibi} and {Universiti Utara Malaysia}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1482330
}

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	title={{Managing brand equity}}
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	author={{
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	year={1991}
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	publisher={Free Press}
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	address={New York}
		
	

}

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	title={{Dimensions of consumer expertise}}
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	author={{
			JWAlba
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}

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	title={{Service-oriented modeling and architecture: how to identify, specify, and realize services for your SOA, Developer Works}}
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	author={{
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	year={2004}
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	publisher={IBM Corporation}
		
	

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	year={1994}
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	publisher={W. H. Freeman}
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	address={New York, NY}
		
	

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	author={{
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	author={{
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	year={1986}
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	address={London; Methuen}
		
	

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	author={{
			RRBurke
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	journal={{Journal of the Academy of Marketing Science}}
		
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}

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	title={{Individual, product class and task-related factors in consumer information processing}}
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	author={{
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	title={{Hedonic and utilitarian motivations for online retail shopping behavior}}
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	author={{
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}

@incollection{b10,
	
	
		,
	title={{Gender differs: assessing a model of online purchase intentions in e-tailing service}}
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	author={{
			Yu-Chiu
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}

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	title={{Intentions to use self-service technologies: a confluence of multiple attitudes}}
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	author={{
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}

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	title={{An attitudinal model of technology-based self-service: moderating effects of consumer traits and situational factors}}
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	author={{
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}

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	title={{Technology-based selfservice delivery: a classification scheme for developing marketing strategies}}
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}

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	title={{Consumer evaluations of new technology-based self-service options: an investigation of alternative models of service quality}}
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}

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	title={{Consumer evaluations of new technology-based self-service options}}
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	author={{
			PADabholkar
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		,
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	year={1996}
		
	

}

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	title={{Research to accelerate the diffusion of a new invention}}
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	author={{
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}

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	title={{Internet selfefficacy and the psychology of the digital divide}}
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}

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	title={{Innovative decision processes}}
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	booktitle={{Handbook of Consumer Behavior}}
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	editor={
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	year={1991}
			
		
	

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	title={{Self-efficacy: Implications for organizational behavior and human resource management}}
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	author={{
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	journal={{The Academy of Management Review}}
		
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	year={1987}
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	publisher={Academy of Management}
		
	

}

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	title={{Profiling early triers of service innovations: a look at interactive home video ordering services}}
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	author={{
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}

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	year={1995}
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	address={Tucson, Arizona}
		
		
			Arizona State University
		
	

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	title={{}}
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	year={2009}
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	publisher={McGraw-Hill}
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	address={Basic Econometrics; New York}
		
	
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	note={5th edition}

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	title={{Multivariate data analysis (7th Ed}}
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	year={2010}
		
	

}

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	title={{A path analytic study of individual characteristics, computer anxiety and attitudes toward microcomputers}}
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	title={{An empirical study of innate consumer innovativeness, personal characteristics, and new-product adoption behavior}}
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}

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	publisher={The Guilford Press}
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	title={{Marketing of services: New insights from consumers and managers}}
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	title={{Characteristics of adopters and non-adopters of home computers}}
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}

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	title={{Gender differences in information search strategies for a Christmas gift}}
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	author={{
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}

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	title={{Consumer Buying Behavior on the Internet: Findings from Panel Data}}
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	author={{
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			EJJohnson
		}}
		
		
	
	
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	journal={{Journal of Interactive Marketing}}
		
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}

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	title={{The multilevel and multifaceted character of computer self-efficacy: toward clarification of the construct and an integrative framework for research}}
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	author={{
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}

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	title={{Self-service technologies: understanding customer satisfaction with technology-based service encounters}}
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	author={{
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}

@incollection{b38,
	
	
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	title={{Choosing among alternative service delivery modes: an investigation of customer trial of selfservice technologies}}
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	author={{
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}

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		,
	title={{Exploring differences in males' and females' processing strategies}}
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	author={{
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}

@incollection{b40,
	
	
		,
	title={{Age differences in technology adoption decisions: implications for a changing workforce}}
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	author={{
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}

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	title={{Integrating the moderation effect of entrepreneurial qualities into the technology acceptance model and treatment of potential confounding factors}}
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	author={{
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	journal={{Journal of Information and Science Technology}}
		
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}

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	title={{Web retailing adoption: Exploring the nature of internet users' Web retailing behaviour}}
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	author={{
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	journal={{Journal of Retailing and Consumer Services}}
		
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	year={2003}
		
	

}

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	title={{Self-efficacy and Computers}}
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	author={{
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}

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	title={{SPSS survival manual: a step by step guide to data analysis using SPSS}}
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	title={{Technoready marketing}}
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	year={2001}
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	publisher={The Free Press}
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	title={{A model of consumer choice of the internet as an information source}}
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	author={{
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}

@incollection{b47,
	
	
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	title={{Should We Delight the Customer?}}
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	author={{
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	title={{Trait Self And True Self: Cross-Role Variation In The Big-Five Personality Traits And Its Relations With Psychological}}
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	title={{Singapore's internet shoppers and their impact on traditional shopping patterns}}
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	author={{
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	journal={{Journal of Retailing and Consumer Services}}
		
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}

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		,
	title={{A theoretical extension of the Technology Acceptance Model: Four longitudinal field studies}}
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	author={{
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	journal={{Management Science}}
		
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}

@incollection{b53,
	
	
		,
	title={{Why don't men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior}}
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	author={{
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	journal={{MIS Quarterly}}
		
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}

@book{b54,
	
	
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	title={{User acceptance of information technology: Toward a unified view}}
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	author={{
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		} and {
			MGMorris
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			GBDavis
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			,
	year={2003}
		
	
	,
	note={Electronic version}

}

@incollection{b55,
	
	
		,
	title={{}}
	
	
		,
	journal={{MIS Quarterly}}
		
			27
			30
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}

@incollection{b56,
	
	
		,
	title={{User acceptance of information technology: toward a unified view}}
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	author={{
			VVenkatesh
		} and {
			MGMorris
		} and {
			GBDavis
		} and {
			FDDavis
		}}
		
		
		
	
	
		,
	journal={{MIS Quarterly}}
		
			3
			27
			,
	year={2003}
		
	

}

@incollection{b57,
	
	
		,
	title={{The Impact of Innovativeness and Innovation Type on Adoption}}
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	author={{
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	journal={{WorldTrade Report (WTR)}}
		
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	note={Journal of Retailing.}

}

@incollection{b58,
	
	
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	title={{Characteristics Affecting the Acceptance of Retailing Technologies: A Comparison of Elderly and Nonelderly Consumers}}
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	author={{
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			MC&gilly
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		,
	journal={{Journal of Retailing}}
		
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	year={1987}
		
	

}