@incollection{,
	
					
					
					981284E6BD5E4F9F7BB344F85B494A7F
				,
	author={{KamalanabhanT.J.} and {Indian Institute of Technology, Madras.}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1413542
}

@incollection{b0,
	
	
		,
	title={{Reviewing the relationship between human resource practices and psychological contract and their impact on employee attitude and behaviours: A conceptual model}}
		,
	author={{
			SAggarwal
		} and {
			Bhargava
		}}
		
	
	
		,
	journal={{Journal of European Industrial Training}}
		
			33
			1
			
			,
	year={2008}
		
	

}

@incollection{b1,
	
	
		,
	title={{The role of perceived organizational support and supportive human resource practices in the turnover process}}
		,
	author={{
			DGAllen
		} and {
			LYShore
		} and {
			RWGriffeth
		}}
		
		
	
	
		,
	journal={{Journal of Management}}
		
			29
			1
			
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	year={2003}
		
	

}

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	title={{Understanding organizational behaviour}}
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			CArgyris
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	year={1960}
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	publisher={Dorsey}
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	address={Homewood, IL}
		
	

}

@incollection{b3,
	
	
		,
	title={{Human Resource Practices in Hotels: A Study from the Tourist State of Uttrakhand, India}}
		,
	author={{
			SCBagri
		} and {
			SBabu
		} and {
			MKukreti
		}}
		
		
	
	
		,
	journal={{Journal Human Resources in Hospitality & Tourism}}
		
			9
			3
			
			,
	year={2010}
		
	

}

@incollection{b4,
	
	
		,
	title={{an exploratory study of food and beverage training in private clubs}}
		,
	author={{
			CWBarrows
		}}
	
	
		,
	journal={{International Journal of Contemporary Hospitality Management}}
		
			12
			3
			
			,
	year={2000}
		
	

}

@incollection{b5,
	
	
		,
	title={{Implications of hospitality and tourism labour markets for talent management strategies}}
		,
	author={{
			TBaum
		}}
	
	
		,
	journal={{International Journal of Contemporary Hospitality Management}}
		
			20
			7
			
			,
	year={2008}
		
	

}

@incollection{b6,
	
	
		,
	title={{Policy dimensions of human resource management in the tourism and hospitality industries}}
		,
	author={{
			TBaum
		} and {
			VAmoah
		} and {
			SSpivack
		}}
		
		
	
	
		,
	journal={{International Journal of Contemporary Hospitality Management}}
		
			9
			6
			
			,
	year={1997}
		
	

}

@incollection{b7,
	
	
		,
	title={{) the impact of human resource management on organizational performance: progress and prospects}}
		,
	author={{
			BBecker
		} and {
			BGerhart
		}}
		
	
	
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	year={1996}
		
	

}

@incollection{b8,
	
	
		,
	title={{Tromp (2010) the use of the psychological contract to explain turnover intentions in the hospitality industry: a research study on the impact of gender on the turnover intentions of highly educated employees}}
		,
	author={{
			RJBlomme
		} and {
			AVRheede
		} and {
			DM
		}}
		
		
	
	
		,
	journal={{The International Journal of Human Resource Management}}
		
			21
			1
			
		
	

}

@incollection{b9,
	
	
		,
	title={{Reducing turnover in the hospitality industry: an overview of recruitment, selection and retention}}
		,
	author={{
			MABonn
		} and {
			LForbringer
		}}
		
	
	
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	journal={{International Journal of Contemporary Hospitality Management}}
		
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	year={1992}
		
	

}

@incollection{b10,
	
	
		,
	title={{Relationships between recruiting sources and employee performance, absenteeism, and work attitudes}}
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	author={{
			JABreaugh
		}}
	
	
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			1
			
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	year={1981}
		
	

}

@incollection{b11,
	
	
		,
	title={{) the relationship between HRM practices and service behaviour in South African service organizations}}
		,
	author={{
			VBrowning
		}}
	
	
		,
	journal={{The International Journal of Human Resource Management}}
		
			17
			7
			
			,
	year={2006}
		
	

}

@incollection{b12,
	
	
		,
	title={{2011) a study of Human resources recruitment, selection, and retention issues in the Hospitality and tourism industry in Macau}}
		,
	author={{
			SHChan
		} and {
			OMKuok
		}}
		
	
	
		,
	journal={{Journal Human Resources in Hospitality & Tourism}}
		
			10
			4
			
		
	

}

@incollection{b13,
	
	
		,
	title={{Katou (2007) the impact of HRM practices on organizational performance in the Indian hotel industry}}
		,
	author={{
			MChand
		} and {
			AA
		}}
		
	
	
		,
	journal={{Employee Relations}}
		
			29
			6
			
		
	

}

@incollection{b14,
	
	
		,
	title={{Measuring the impact of human resource management practices on hospitality firms' performances}}
		,
	author={{
			SCho
		} and {
			RHWoods
		} and {
			SJang
		} and {
			MErden
		}}
		
		
		
	
	
		,
	journal={{International Journal of Hospitality Management}}
		
			262
			277
			,
	year={2006}
		
	

}

@incollection{b15,
	
	
		,
	title={{A Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level}}
		,
	author={{
			YChoi
		} and {
			DRDickson
		}}
		
	
	
		,
	journal={{Journal of Human Resources in Hospitality & Tourism}}
		
			9
			1
			
			,
	year={2009}
		
	

}

@incollection{b16,
	
	
		,
	title={{Human resources: a hidden advantage?}}
		,
	author={{
			ABCollins
		}}
	
	
		,
	journal={{International Journal of Contemporary Hospitality Management}}
		
			19
			1
			
			,
	year={2007}
		
	

}

@incollection{b17,
	
	
		,
	title={{Consequences of the psychological contract for the employment relationship: a large scale survey}}
		,
	author={{
			JCoyle-Shapiro
		} and {
			IKessler
		}}
		
	
	
		,
	journal={{Journal of management Studies}}
		
			37
			
			,
	year={2000}
		
	

}

@incollection{b18,
	
	
		,
	title={{how much does labor turnover cost? A case study of Australian four-and five-star Hotels}}
		,
	author={{
			CG MDavidson
		} and {
			NTimo
		} and {
			YWang
		}}
		
		
	
	
		,
	journal={{International Journal of Contemporary Hospitality Management}}
		
			22
			4
			
			,
	year={2010}
		
	

}

@incollection{b19,
	
	
		,
	title={{Hospitality HRM: past, present and the future}}
		,
	author={{
			CG MDavidson
		} and {
			RMc Phail
		} and {
			SBarry
		}}
		
		
	
	
		,
	journal={{International Journal of Contemporary Hospitality Management}}
		
			23
			4
			
			,
	year={2010}
		
	

}

@incollection{b20,
	
	
		,
	title={{Hospitality Culture and Climate: A Proposed Model for Retaining Employees and Creating Competitive Advantage}}
		,
	author={{
			MDawson
		} and {
			JAbbott
		}}
		
	
	
		,
	journal={{International Journal of Hospitality & Tourism Administration}}
		
			12
			4
			
			,
	year={2011}
		
	

}

@incollection{b21,
	
	
		,
	title={{to ward a better understanding of psychological contract breech: A study of customer service employees}}
		,
	author={{
			SJDeery
		} and {
			RDIverson
		} and {
			JTWalsh
		}}
		
		
	
	
		,
	journal={{Journal of Applied Psychology}}
		
			91
			1
			
			,
	year={2006}
		
	

}

@incollection{b22,
	
	
		,
	title={{The impact of human resource management practices on perceptions of organizational performance}}
		,
	author={{
			JTDelaney
		} and {
			MAHuselid
		}}
		
	
	
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	journal={{The Academy of Management Journal}}
		
			39
			4
			
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	year={1996}
		
	

}

@incollection{b23,
	
	
		,
	title={{Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions}}
		,
	author={{
			JEDelery
		} and {
			DHDoty
		}}
		
	
	
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	journal={{The Academy of Management Journal}}
		
			39
			4
			
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	year={1996}
		
	

}

@incollection{b24,
	
	
		,
	title={{how can managers reduce employee intention to quit?}}
		,
	author={{
			LFrith
		} and {
			DJMellor
		} and {
			KAMoore
		} and {
			CLoquet
		}}
		
		
		
	
	
		,
	journal={{Journal of Managerial Psychology}}
		
			19
			2
			
			,
	year={2004}
		
	

}

@incollection{b25,
	
	
		,
	title={{Organizational differences in managerial compensation and financial performance}}
		,
	author={{
			BGerhart
		} and {
			GTMilkovich
		}}
		
	
	
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	journal={{The Academy of Management Journal}}
		
			33
			4
			
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	year={1990}
		
	

}

@incollection{b26,
	
	
		,
	title={{Residents' attitudes toward tourism: A longitudinal study in Spey Valley}}
		,
	author={{
			DGetz
		}}
	
	
		,
	journal={{Scotland. Tourism Management}}
		
			15
			4
			
			,
	year={1994}
		
	

}

@incollection{b27,
	
	
		,
	title={{Employee reactions to human resource management and performance in a developing country: Evidence from Eritrea}}
		,
	author={{
			FGhebregiorgis
		} and {
			LKarsten
		}}
		
	
	
		,
	journal={{Personnel Review}}
		
			36
			5
			
			,
	year={2007}
		
	

}

@incollection{b28,
	
	
		,
	title={{A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium}}
		,
	author={{
			RWGriffeth
		} and {
			PWHom
		} and {
			SGaertner
		}}
		
		
	
	
		,
	journal={{Journal of Management}}
		
			26
			3
			
			,
	year={2000}
		
	

}

@incollection{b29,
	
	
		,
	title={{The psychology of the employment relationship: An analysis based on the psychological contract}}
		,
	author={{
			DEGuest
		}}
	
	
		,
	journal={{Applied Psychology: An International Review}}
		
			53
			4
			
			,
	year={2004}
		
	

}

@incollection{b30,
	
	
		,
	title={{Skills and work in the hospitality industry sector: The case of hotel front office employees in china}}
		,
	author={{
			KHai-Yan
		} and {
			TBaum
		}}
		
	
	
		,
	journal={{International Journal of Contemporary Hospitality Management}}
		
			18
			6
			
			,
	year={2006}
		
	

}

@incollection{b31,
	
	
		,
	title={{The impact of human resource management practices on turnover, productivity, and corporate financial performance}}
		,
	author={{
			MAHuselid
		}}
	
	
		,
	journal={{The Academy of Management Journal}}
		
			38
			3
			
			,
	year={1995}
		
	

}

@incollection{b32,
	
	
		,
	title={{An investigation of the relationships between compensation practices and firm performance in the US hotel industry}}
		,
	author={{
			KNamasivayam
		} and {
			LMiao
		} and {
			XZhao
		}}
		
		
	
	
		,
	journal={{Hospitality Management}}
		
			26
			
			,
	year={2007}
		
	

}

@incollection{b33,
	
	
		,
	title={{Human resource management in hotels: A comparative study}}
		,
	author={{
			ANankervis
		} and {
			YDebrah
		}}
		
	
	
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	booktitle={{The Service Sector in India's Development}}
				New Delhi
		
			,
	publisher={Cambridge University Press}
			,
	year={1995. 2005}
			16
			
		
	

}

@incollection{b34,
	
	
		,
	title={{Human resource development in the Irish hotel industry: the case of the small firm}}
		,
	author={{
			CNolan
		}}
	
	
		,
	journal={{Journal of European Industrial Training}}
		
			26
			
			,
	year={2002}
		
	

}

@book{b35,
	
	
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	title={{Management selection practices in Greece: are hospitality recruiters any different? Hospitality Management}}
		,
	author={{
			AJParaskevas
		}}
		
			,
	year={2000}
			19
			
		
	

}

@incollection{b36,
	
	
		,
	title={{Effects of performance appraisal politics on job satisfaction and turnover intention}}
		,
	author={{
			JM LPoon
		}}
	
	
		,
	journal={{Personnel Review}}
		
			33
			3
			
			,
	year={2004}
		
	

}

@incollection{b37,
	
	
		,
	title={{Hospitality workplace problems and poor training: a close relationship}}
		,
	author={{
			JPoulston
		}}
	
	
		,
	journal={{International Journal of Contemporary Hospitality Management}}
		
			20
			4
			
			,
	year={2007}
		
	

}

@incollection{b38,
	
	
		,
	title={{Service quality and human resource management: A review and research agenda}}
		,
	author={{
			TRedman
		} and {
			BPMathews
		}}
		
	
	
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	journal={{Personnel Review}}
		
			27
			1
			
			,
	year={1998}
		
	

}

@incollection{b39,
	
	
		,
	title={{Psychological contracts and OCB: the effect of unfulfilled obligations on civic virtue}}
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	author={{
			SLRobinson
		} and {
			EWMorrison
		}}
		
	
	
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			16
			
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	year={1995}
		
	

}

@incollection{b40,
	
	
		,
	title={{New hire perceptions of their own and their employer's obligations: A study of psychological}}
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	author={{
			DMRousseau
		}}
	
	
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	journal={{Journal of Organizational Behavior}}
		
			11
			
			,
	year={1990}
		
	

}

@incollection{b41,
	
	
		,
	title={{Human resource practices: administrative contract makers}}
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	author={{
			DMRousseau
		} and {
			MMGreller
		}}
		
	
	
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	journal={{Human Resource Management}}
		
			33
			3
			
			,
	year={1994}
		
	

}

@incollection{b42,
	
	
		,
	title={{Human resource management's role in clarifying the new psychological contract}}
		,
	author={{
			RSims
		}}
	
	
		,
	journal={{Human Resource Management}}
		
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	year={1994}
		
	

}

@book{b43,
	
	
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	title={{Developing human resources for the tourism industry with reference to India, Tourism Management}}
		,
	author={{
			SSingh
		}}
		
			,
	year={1997}
			18
			
		
	

}

@incollection{b44,
	
	
		,
	title={{Generation Y as hospitality employees: Framing a research agenda}}
		,
	author={{
			DSolnet
		} and {
			AHood
		}}
		
	
	
		,
	journal={{Journal of Hospitality and Tourism Management}}
		
			15
			
			,
	year={2008}
		
	

}

@incollection{b45,
	
	
		,
	title={{Promoting serviceoriented organizational citizenship behaviours in hotels: The role of high-performance human resource practices and organizational social climate}}
		,
	author={{
			TTang
		} and {
			YTang
		}}
		
	
	
		,
	journal={{International Journal of Hospitality Management}}
		
			,
	year={2011}
			,
	publisher={Article in Press}
		
	

}

@incollection{b46,
	
	
		,
	title={{Promoting service quality in tourist hotels: the role of HRM practices and service behaviour}}
		,
	author={{
			STsaur
		} and {
			YLin
		}}
		
	
	
		,
	journal={{Tourism Management}}
		
			25
			
			,
	year={2004}
		
	

}

@incollection{b47,
	
	
		,
	title={{Employment and labour costs in the hospitality industry: evidence from}}
		,
	author={{
			DWorland
		} and {
			KWlison
		}}
		
	
	
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	journal={{International Journal of Hospitality Management}}
		
			7
			4
			
			,
	year={1988}
		
	

}

@incollection{b48,
	
	
		,
	title={{Qualitative examination of employee turnover and retention strategies in international tourist hotels in Taiwan}}
		,
	author={{
			JYang
		} and {
			CSWan
		} and {
			YJFu
		}}
		
		
	
	
		,
	journal={{International Journal of Hospitality Management}}
		
			31
			3
			
			,
	year={2012}
		
	

}