@incollection{, BE09CAD18816532E881379BB3BEAE71F , author={{Paula Thaynara Sousa do NascimentoSilva} and {Danielle Oliveira da CostaCalandrini} and {José Carlos AlvesRoberto} and {Sistina PereiraSouto}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}2391522 }