@incollection{, 25D3D75B31E6713ABB1E200F287DC047 , author={{Daisy GulcinErbas}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}1912912 } @incollection{b0, , title={{Organizational behavior: individuals, groups and organization}} , author={{ IBrooks }} , journal={{Financial Times}} , year={2009} , publisher={Prentice Hall} , note={4th ed.} } @book{b1, , title={{Wells Fargo outsourcing more jobs to India, Philippines}} , author={{ MCalvey }} , year={2012} , publisher={San Francisco Business times} } @book{b2, , title={{Analyst: Wells Fargo's service is so bad that it's good, at least for investors. Bizjournals}} , author={{ MCalvey }} , year={2012} , address={Bay Area Biztalk} } @incollection{b3, , title={{Managing cultural diversity: Implications for organizational competitiveness}} , author={{ THCox } and { SBlake }} , journal={{Executive}} 5 3 , year={1991} } @book{b4, , title={{Wells Fargo workers to protest company as 'unreasonable' sales quotas continue. The Guardian}} , author={{ JKasperkevic }} , year={2015} } @book{b5, , title={{Wells Fargo's High-Pressure Sales Strategy Probed by Federal Regulators}} , author={{ AKieler }} , year={2015} } @book{b6, , title={{Consumerist/Bank behaves badly}} } @book{b7, , title={{Organizational Behavior, 13th Edition}} , author={{ MUhl-Bien } and { JRSchermerhorn } and { RNOsborn }} , year={2014} , note={VitalSource Bookshelf Online} } @book{b8, , title={{Organizational Culture and Values. Wells Fargo website}} , author={{ WellsFargo }} , year={2016} }