@incollection{,
	
					
					
					3F8FB7FD94E5F60CFC5C64056BF1D1DF
				,
	author={{GitaFarmani} and {Tehran University (Kish Branch), Tehran, Iran}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}127916
}

@book{b0,
	
	
		,
	title={{EFQM Excellence Model and Knowledge management Implications}}
		,
	author={{
			GDBhatt
		}}
		
			,
	year={2000}
		
	
	,
	note={Published by EFQM Organization}

}

@book{b1,
	
	
		,
	title={{Corporate Learning: A knowledge management perspective}}
		,
	author={{
			CCrocetti
		}}
		
		
			,
	year={2002}
			4
			
		
	
	,
	note={Internet and Higher Education}

}

@book{b2,
	
	
		,
	title={{Knowledge management in the learning organization'', the leadership and organization development Journal}}
		,
	author={{
			JHong
		} and {
			C
		}}
		
		
			,
	year={1999}
			
		
	

}

@book{b3,
	
	
		,
	title={{Training strategies in the management of knowledge, journal of knowledge management}}
		,
	author={{
			AHwang
		}}
		
			,
	year={2003}
			7
			
		
	

}

@incollection{b4,
	
	
		,
	title={{Institute for Productivity and Human Resource Development}}
	
	
		,
	booktitle={{Workshop on People Developer Awareness. 25-26 December}}
				Tehran
		
			,
	year={2006}
		
	

}

@book{b5,
	
	
		,
	title={{Knowledge Worker: Human Resource Strategy to Achieve a Competitive Advantage}}
		,
	author={{
			JLRichard
		}}
		
		
			,
	year={2006}
		
	

}

@incollection{b6,
	
	
		,
	title={{The potential use of knowledge management for training: A review and directions for future research}}
		,
	author={{
			JRMuscatello
		}}
		
	
	
		,
	journal={{Business Process Management Journal}}
		
			9
			3
			,
	year={2003}
		
	

}

@book{b7,
	
	
		,
	title={{Contingent Knowledge Worker Challenges}}
		,
	author={{
			LRedpath
		} and {
			HLindsay
		} and {
			DDeborah
		}}
		
		
		
		
			,
	year={2007}
		
	

}

@book{b8,
	
	
		,
	title={{Effective Parameters and Auditing in Educational System ISO 10015}}
		,
	author={{
			SSaemian
		} and {
			Sediqeh
		}}
		
		
			,
	year={2005. May}
			,
	publisher={First Congress of Educational Managers of Service Organization}
			
			,
	address={Tehran}
		
	

}

@book{b9,
	
	
		,
	title={{Educational System of Government Staff, First Edition (Tehran; The Deputy for Management and Human Resources of Iran's Management and Planning Organization}}
		,
	author={{
			SSSadri
		}}
		
			,
	year={2004}
		
	

}