@incollection{, 53554B36B99ACD38C43773760A528246 , author={{SangeetaMohanty} and {Academy of Business Administration, Balasoe}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}1193542 } @book{b0, , title={{Banking theory and practice}} , author={{ PDr } and { Srtivastava }} , year={2007} , publisher={Himalaya Publishing House} , note={Tenth revised edition} } @book{b1, , title={{Research methods for management}} , author={{ .SDr } and { Shajahan }} , publisher={Jaico Publication , Second Edition} } @incollection{b2, , title={{Emerging Scenario of Indian banking Industry}} , author={{ TripathyNalini Prava }} , booktitle={{Mahamaya Publication, 2005 edition}} } @book{b3, , title={{Introduction to banking}} , author={{ VijayaragavanIyengar }} , note={Excel Books. First edition} } @incollection{b4, , title={{Indian Banking System}} , author={{ DebasishSathya Swaroop }} , booktitle={{Mahamaya Publication, 2005 Edition}} , note={Bishnu Priya mishra} } @book{b5, , title={{e-Business adaptation -a comparison of Australian and Indian experiences in Internet banking}} , author={{ RChandana } and { PaulaMUnnithan } and { Swatman }} } @book{b6, , title={{Business Today}} , year={25 th February , 2007} , note={Bank Ratios} } @book{b7, , title={{A Multivariate Analysis of Customers' Acceptability REFERENCES RÉFÉRENCES REFERENCIAS}} , author={{ Icici } and { Bank }} } @incollection{b8, , title={{ICICI Bank aims for 30-35 percent growth}} , author={{ DeviduttaTripathy }} , booktitle={{International Business Times}} , year={7 th December, 2007} } @book{b9, , author={{ MVSantosh Kumar }} , title={{ICICI Bank: Buy" Business Daily from The Hindu group of publications}} Sunday , year={14 th December, 2008} } @incollection{b10, , title={{ICICI Bank may cut rates by 50-75 bps in}} , author={{ Nandini Sen Gupta } and { Bureau }} , booktitle={{Business Standard}} , year={January 29. 29 th December, 2008. 11. 28 th July, 2008 12} , note={How ICICI Bank plans to meet challenges} }