uman Resource Management (HRM) is regarded as the significant department for talent management.
The talented employees compulsorily considered as assets in the organization which can be effective through acquisition, development, motivation and maintenance integrated from all units of the bank. HRD selects the right kind of personnel for the committed posts. In addition to this, HRD maintains talent human resources for the bank by applying various motivational techniques and HRs considered as soft assets (www.ventureline.com). Since bank is a service industry, this is why, its sustainability and competitive opportunities depends on how HR Department utilize their potentialities and competencies. The need of talent employees is well recognized in all events of global financial crisis (2007)(2008) that was mostly connected with ambitious and ineffectual investment decision by the banks (Islam et al, 2017). Bangladesh Bank (BB) and Ministry of Finance (MoF) emphasized to ensure better HRM in the banking sector of Bangladesh through circulars (BB & MoF, 2015). The circulars are associated with rules and regulations, maintaining banking hours, salaries and incentives, leave and performance appraisal of female employees.
Motivation means inspiring people to work continuation. Motivated employees do have best quality of performance. Employees' motivation is affected by various factors. The total environment of the banking industry has become changed due to face the competitive sustainability. Basic pay, gross pay, designation, promotion, scoring of banking diploma for promotion, experiences, location or posting, types of bank etc. are the issues of demographic factors. Designation and gross pay are highly correlated for motivation.
Different emerging theories of motivation support that age, experience, pay, designation etc. affect the motivation. Work experience relates the holding position through up gradation in the organization. Maslow's need hierarchy theory proves the said issues of demographic (Maslow, 1954). On the other supportive part of the Two-Factor Model namely Hygiene and Motivating factors. Employees can enjoy these factors related to opportunities over a long-term service the organization (Herzberg, 1959(Herzberg, , 1987)). The Two Factor Theory states that human needs are ordered in a series of levels of the hierarchy accordance to importance which creates motivation. Alderfer's (1969) ERG theory chains Need-Hierarchy and Two-Factor Theory of motivation. Existence (E) chains the basic need and job security, relatedness (R) actually related to social needs and growth (G) is supportive with status and highest level achievement. If a higher order need constants or unfulfilled, an individual can degenerate to lower order needs which cause satisfy easily. Mc Clellend's Three Needs Model (1961) is also supportive to Needs Theory of Maslow whereas it can be seen that need for affiliation (social need), need for power related to ego/status and remaining one that is need for achievement connected to challenging achievement. An employer does have the ability to understand the needs so as to meet these needs having a better chance of involving and retaining talent employees. A survey conducted by Watson Wyatt Worldwide showed that 71% people deliberate money as the main reason to stay as followed by promotion prospect (33%) (Endress, 2007). Abraham Harold Maslow suggested a theory that delineated five hierarchical needs which could also be functional to an organization and its employees' performance (Gordon, 1965). Without one of the lower ones the second need could be achieved or satisfied. Maslow's needs theory is static imperative and applicable in today's business organizations, for every organization that seek to obtain success and excellence reflects positively the organizational culture, HRM and the employee's productivity, to attain organizational excellence and create good environment, better and enjoyable work environment and achieve goal at the right time then a effort and application of the theory is supreme (Jerome, 2013). When an organization tries to know what drives personnel to work more, it is in a better position to influence them to perform well (Kovach, 1987). Again it clarifies that employees performance can be examined by three indicators namely ability, workplace environment, and motivation (Griffin, 1990). It is critical job for the managers in terms of motivating subordinates since it is noticed that there globally changes in demographic factors, as well as highly advanced technology (Wiley, 1997). This only emphasized the need to explore what motivates employees in order to get better performance. The author highlighted the most and less important factors of motivation in workplace from the earlier management. The most important factors in 1946 (appreciation), 1980 (interesting work), 1986 (interesting work) and 1992 (good wages) and less important factors were in 1946 (discipline), 1980 (discipline), 1986 (personal problems), and 1992 (personal problems). The study received the most striking findings that money and job security are the clear indicators of motivation. The effective pay program, a primary motivating factor is critical due to individuals and psychological possessions. It is does have immaterial value of the reward, but the increase in self-regard that public recognition accompanying with monetary compensation affords (Dawson and Dawson, 1990). In the past, huge numbers of research studies on employee motivation in the different perspectives already conducted. Very few of them were conducted relating to demographic composition with motivation. The present paper stressed to observe the influential factors of motivation with the sources variables of demographic issues among the employees in the sampled banks. The study also designed to explore the most effective factors in motivation.
Research questions: Does demographic composition affect employee motivation in the banking sector?
Objective of the study: The main objective of the study was to scan effective factors in demographic and motivating focuses among the employees of the banking sector in Bangladesh.
Volume XX Issue XIII Version I Year 2020 ( ) Remarks: The fitted linear regression model for working experience (year) and other independent variables listed. The model is good fit for this dataset and the coefficient of multiple determinations R 2 is 0.942 (Table 2). Since the R 2 ~ 0.94 then the dependent variable work experience 94% explained by the independent variables/predictors. Hypothesis: The null hypothesis, H 0 :
B 0 = B 1 = B 2 =???..= B 13 =0The alternative hypothesis, H 1 :
B 0 = B 1 = B 2 =???..= B 13 ?0Remarks: From the Table 3 ANOVA table the fitted regression model F-test statistic value is 483.944 and the significance value (p value) 0.000 which is less than 0.05 (p value<?). Then all the regression coefficients were statistically highly significant at 5% level of significance. That is the null hypothesis is rejected and alternative hypothesis is accepted. Therefore, all the regression coefficients were not zero (0).
The above fitted linear regression model (Table 5) for present basic salary and other independent variables listed. The model is good fit for this dataset and the coefficient of multiple determinations R 2 is 0.769. Since the R 2 ~ 0.769 then the dependent variable present basic salary 76.9% or about 77% explained by the independent variables/predictors mentioned above. Hypothesis: The null hypothesis, H 0 :
B 0 = B 1 = B 2 =???..= B 13 =0The alternative hypothesis, H 1 :
B 0 = B 1 = B 2 =???..= B 13 ?0Remarks: From the ( Therefore, all the regression coefficients were not zero (0). Remarks: From the fitted histogram (Figure 3 & 4) showed the bell shape curve and Q-Q (quantilequantile) plot the fitted residual line passing through the origin. Therefore, the dependent variable Present Basic Salary is normally distributed and the linear regression model best fit for this dataset.
The fitted linear regression model (Table 8) for Present Gross Salary and other independent variables listed above. The model is good fit for this dataset and the coefficient of multiple determinations R 2 is 0.682.
Since the R 2 ~ 0.682 then the dependent variable present gross salary 68.2% explained by the independent variables/predictors. Remarks: From the (Table 9) ANOVA (Analysis of Variance) table the fitted regression model F-test statistic value is 63.742 and the significance value (p value) 0.000. Then all the regression coefficients were statistically highly significant at 5% level of significance. That is, alternative hypothesis is accepted. Therefore, all the regression coefficients were not zero (0). Remarks: From the ANOVA Table 12 the fitted regression model F-test statistic value is 26.857 and the significance value (p value) 0.000. Then all the regression coefficients were statistically significant at 5% level of significance. That is the null hypothesis is rejected and alternative hypothesis is accepted. Therefore, all the regression coefficients were not zero (0). Remarks: From the Figure 7 & 8 depict that the fitted histogram showed the bell shape curve and Q-Q (quantile-quantile) plot the fitted residual line passing through the origin. Therefore, the dependent variable initial basic salary is normally distributed and the linear regression model best fit for this dataset. Overall it can be explained that employees are in the service of the banking sector influenced by the age, experience, present designation, joining post, type of bank, present and initial gross. There were strong relationships among these control or sources variables in the study. Gender did not affect the satisfaction of the bank employees. Among these factors the most effective factors were age and present designation (standardized Beta coefficient value 0.663 and 0.571). On the other hand, banking diploma mostly affects the promotion in case of public bank.
It is evident from the Table 18 work experience is 94% explained by variance whereas age is strongly associated with job experience. Present basic salary 77% is explained by total predictors and it is highly affected by present designation of the existing employees. Present gross salary 68.2% is varied by the estimators and it is mostly influenced by present position of an employee. Initial basic salary is 47.5% ~48% explained by variance and is prejudiced by first joining designation. Initial gross salary 35.1% is explained by total variance and it is strongly affected by employees' first joining designation. Therefore, employees' motivation of the banking sector of Bangladesh is highly associated with work experience, present and initial salaries which are mostly modified by age, present and initial designation. Finally, equation may be Employee Motivation = f (Age + Present designation + Initial designation).
V.
Motivation is a complex to determine its level. The study found from the empirical analysis based on demographic outlined that the most effective factors age, present designation, first joining designation were explored and strongly associated with employee motivation in the banking sector of Bangladesh. Sample area, job experience and pay were considered only which may confine the scope of the study. Lack of huge context of the research is another limitation in the paper. Further study should emphasize in a larger scale of employee perception concentrating on job security and money or pay intrinsically as well as extrinsically.
Demographic issues | Percent | Mean | SD | CV | |
Sex | Male Female | 83.5 16.5 | 1.165 | 0.372 | 31.93% |
<30-40 years | 59.5 | ||||
Age group | 41-50 years | 13.8 | 2.633 | 0.922 | 35% |
>50 years | 26.8 | ||||
Marital status | Married Single | 99.0 1.0 | 1.010 | 0.100 | 9.86% |
Religion | Islam Hindu | 89.3 10.75 | 1.110 | 0.321 | 18.94% |
Type of bank | Public Private | 80.0 20.0 | 1.200 | 0.401 | 33.38% |
Rangpur | 41.5 | ||||
Location (District) | Dinajpur | 42.8 | 1.743 | 0.712 | 40.88% |
Nilphamari | 15.8 | ||||
Educational Qualification | Bachelor Master | 17 83 | 2.660 | 0.749 | 28.15% |
Science | 31.8 | ||||
Discipline/ Group | Humanities | 50 | 1.865 | 0.695 | 37.26% |
Business | 18.3 | ||||
Nil | 62.3 | ||||
Bank Diploma | Part-1 | 21.3 | 0.543 | 0.761 | 140.34% |
Part-2 | 16.5 | ||||
1-5 | 11.3 | ||||
Job Experience (Year) | 6-10 Years 11-15 Years 16-20 Years | 45.5 8.0 4.0 | 2.985 | 1.483 | 49.70% |
20 Years (more) | 31.3 | ||||
Present Designation/ Post | Entry Level Officer Executive Level Officer | 77.4 22.9 | 5.505 | 1.319 | 23.96% |
Present Basic Pay (Tk.) | <10000-300000/-30000/-(more) | 49.0 511.0 | 35512 | 14246 | 40.12% |
Present Gross Pay (Tk.) | <20000-40000/->40000-60000/-60000/-(more) | 19.0 38.0 43.0 | 60945 | 26809 | 44% |
First Joining Designation | Entry Level Officer Executive Level Officer | 99.5 0.5 | 4.110 | 1.925 | 46.85% |
Initial Basic Pay (Tk.) | <10000-20000/->20000-30000/- | 96.6 3.5 | 35512 | 1424 6 | 40.12% |
Initial Gross Pay (Tk.) | <20000-40000/-40000-60000/-(more) | 98.8 1.2 | 13401 | 16433 | 122.63% |
Model | R | R Square | Adjusted R Square | Std. Err. of Estimates | R 2 Change | Change Statistics F df1 | df2 | Sig. F | |
1 | 0.971 a | 0.942 | 0.940 | 2.741 | 0.94 | 483.94 | 13 | 386 | 0.000 |
Model | Sum of Squares | df | Mean Square | F | Sig. | |
Regression | 47261.760 | 13 | 3635.520 | 483.944 | 0.000 b | |
1 | Residual | 2899.737 | 386 | 7.512 | ||
Total | 50161.498 | 399 |
Model | Unstandardized Coefficients | Standardized Coefficients | t | Sig. | |||
B | Std. Error | Beta | |||||
(Constant: Experience) | -16.110 (B 0 ) | 2.519 | -6.395 | 0.000 | |||
Gender | 0.664 (B 1 ) | 0.402 | 0.022 | 1.652 | 0.099 | ||
Age | 0.800 (B 2 ) | 0.034 | 0.663 | 23.649 | 0.000 | ||
Marital status | 0.697 (B 3 ) | 1.417 | 0.006 | 0.492 | 0.623 | ||
Religion | -0.535 (B 4 ) | 0.439 | -0.015 | -1.220 | 0.223 | ||
Present designation | 1.294 (B 5 ) | 0.181 | 0.152 | 7.150 | 0.000 | ||
1 | First joining post Type of Bank | -1.663 (B 6 ) -0.567 (B 7 ) | 0.147 0.636 | -0.286 -0.020 | -11.334 -0.891 | 0.000 0.374 | |
Name of the Bank | -0.192 (B 8 ) | 0.113 | -0.039 | -1.697 | 0.091 | ||
Location (District) | 0.341 (B 9 ) | 0.665 | 0.020 | 0.512 | 0.609 | ||
Location (Upazilla) | -0.055 (B 10 ) | 0.098 | -0.023 | -0.555 | 0.579 | ||
Educational qualif. | -0.860 (B 11 ) | 0.257 | -0.057 | -3.343 | 0.001 | ||
Group/ Subject | 0.001 (B 12 ) | 0.206 | 0.000 | 0.005 | 0.996 | ||
Banking Diploma | 0.013 (B 13 ) | 0.223 | 0.001 | 0.059 | 0.953 | ||
a. Dependent Variable: Working experience (year). | |||||||
The fitted regression model can be defined as, | |||||||
??????????????????????????????????(????????) | |||||||
= ?16.110 * (????????????????) + 0.664 * ???????????? + 0.800 * ?????? + 0.697 * ?????????????????????????? ? 0.535 | |||||||
* ???????????????? + 1.294 * ???????????????????????????????????? ? 1.663 * ?????????????????????????????????????????????? ? 0.567 | |||||||
* ???????????????????? ? 0.192 * ????????????????????????? + 0.341 * ????????????????(????????????????) ? 0.055 | |||||||
* ????????????????(????????????????) ? 0.860 * ???????????????????????????????????????????????? + 0.001 * ???????????????????????????? + 0.013 | |||||||
* ???????????????????????????? | |||||||
Remarks: From the fitted (Table 4) the age, present | or major discipline does not directly affect motivation | ||||||
designation, first joining designation, educational | (? 12 ) =0.001 and p value is 0.996. Among the significant | ||||||
qualification were statistically significance at 5% level of | independent predictors age (0.800) and present | ||||||
significance. Therefore, employees' motivation is | designation (1.294) were positive contribution on the | ||||||
exaggerated by the control variable namely age, | dependent variable working experience (year). | ||||||
designation, and educational qualification. The subject |
Std. Err. of | Change Statistics | ||||||||
Model | R | R 2 | Adjusted R 2 | the Estimates | R 2 | F change | df1 | df2 | Sig. F |
1 | 0.877 a | 0.769 | 0.762 | 6987.86 | 0.769 | 99.1 | 13 | 386 | 0.000 |
a. Predictors: ( |
Model | Sum of Squares | df | Mean Square | F | Sig. | |
Regression | 62872948092.258 | 13 | 4836380622.481 | 99.045 | 0.000 b | |
1 | Residual | 18848472031.68 | 386 | 48830238.424 | ||
Total | 81721420123.94 | 399 | ||||
a. Dependent Variable: Present Basic Salary | ||||||
b. Predictors: ( |
) ANOVA (Analysis of | statistically strongly significant at 5% level of |
Variance) table the fitted regression model F-test | significance. That is alternative hypothesis is accepted. |
statistic value is 99.045 and the significance value (p | |
value) 0.000. Then all the regression coefficients were |
Model | Unstandardized Coefficients | Standardized Coefficients | t | Sig. | ||
B | Std. Error | Beta | ||||
(Cons: Present basic pay) | -38670.051 (B 0 ) | 6422.814 | -6.021 | 0.000 | ||
1 | Gender | 554.461 (B 1 ) | 1024.262 | 0.014 | 0.541 | 0.589 |
Age | 709.891 (B 2 ) | 86.209 | 0.461 | 8.235 | 0.000 |
Marital Status | -5124.611(B 3 ) | 3613.823 | -0.036 | -1.418 | 0.157 |
Religion | 1360.314 (B 4 ) | 1118.681 | 0.031 | 1.216 | 0.225 |
Present designation | 6201.641(B 5 ) | 461.322 | 0.571 | 13.443 | 0.000 |
First joining post | 1902.867 (B 6 ) | 374.125 | 0.256 | 5.086 | 0.000 |
Type of Bank | 1834.212 (B 7 ) | 1621.950 | 0.051 | 1.131 | 0.259 |
Name of the Bank | 282.551 (B 8 ) | 289.017 | 0.045 | 0.978 | 0.329 |
Location (District) | -1672.287 (B 9 ) | 1695.606 | -0.078 | -0.986 | 0.325 |
Location (Upazilla) | 74.986 (B 10 ) | 250.856 | 0.024 | 0.299 | 0.765 |
Educational qualifi. | 1623.504 (B 11 ) | 656.077 | 0.085 | 2.475 | 0.014 |
Group/ Subject | -323.377 (B 12 ) | 525.967 | -0.016 | -0.615 | 0.539 |
Banking Diploma | 878.569 (B 13 ) | 569.666 | 0.047 | 1.542 | 0.124 |
a. | Dependent Variable: Present Basic Salary (B 0 ) | ||||
The fitted regression model can be defined as,Model: | |||||
Present Basic Salary = | |||||
?38670.051 |
Model | R | R 2 | Adjusted R 2 | Std. Err. of the Estimates | R 2 | Change Statistics F change df1 df2 | Sig. F | ||
1 | 0.826 a | 0.682 | 0.672 | 15365.25 | 0.682 | 63.742 | 13 | 386 | 0.000 |
a. Predictors: (Constant), Banking Diploma, Group/ Subject, Gender, Religion, Educational Qualification, Marital Status, | |||||||||
Location (District), Type of Bank, Present Designation, First joining designation/post, Name of the Bank, Age, Location | |||||||||
(Upazilla) | |||||||||
b. Dependent Variable: Present gross salary |
Model | Sum of Squares | df | Mean Square | F | Sig. |
1 Regression 195635872639.298 13 | 15048913279.950 63.742 0.000 b | ||||
Residual | 91131097360.703 | 386 236090925.805 | |||
Total | 286766970000.000 399 | ||||
a. Dependent Variable: Present gross salary | |||||
b. Predictors: (Constant), Banking Diploma, Group/ Subject, Gender, Religion, | |||||
Educational Qualification, Marital Status, Location (District), Type of Bank, Present | |||||
Designation, First joining designation/post, Name of the Bank, Age, Location | |||||
(Upazilla) |
Model | Unstandardized Coefficients | Standardized Coefficients | t | Sig. | ||
B | Std. Error | Beta | ||||
(Constant: Present gross) | -76402.124 | 14122.791 | -5.410 | 0.000 | ||
Gender | 1172.807 | 2252.196 | 0.016 | 0.521 | 0.603 | |
Age | 1244.412 | 189.561 | 0.432 | 6.565 | 0.000 | |
Marital Status | -9286.091 | 7946.247 | -0.035 | -1.169 | 0.243 | |
Religion | 1028.259 | 2459.809 | 0.012 | 0.418 | 0.676 | |
Present designation | 10226.033 | 1014.378 | 0.503 | 10.081 | 0.000 | |
1 | First joining design. Type of Bank | 3129.422 15523.420 | 822.645 3566.423 | 0.225 0.232 | 3.804 4.353 | 0.000 0.000 |
Name of the Bank | 420.502 | 635.505 | 0.036 | 0.662 | 0.509 | |
Location (District) | -4565.112 | 3728.379 | -0.113 | -1.224 | 0.222 | |
Location (Upazilla) | 326.900 | 551.594 | 0.057 | 0.593 | 0.554 | |
Educational qualification | 2791.159 | 1442.615 | 0.078 | 1.935 | 0.054 | |
Group/ Subject | -282.423 | 1156.521 | -0.007 | -0.244 | 0.807 | |
Banking Diploma | 1700.733 | 1252.610 | 0.048 | 1.358 | 0.175 | |
a. Dependent Variable: Present gross salary | ||||||
The fitted regression model can be defined as, | ||||||
Present Gross Salary | ||||||
= ?76402.124 * (????????????????) + 1172.807 * ???????????? + 1244.412 * ?????? ? 9286.091 * ?????????????????????????? | ||||||
+ 1028.259 * ???????????????? + 10226.033 * ???????????????????????????????????? + 3129.422 * ?????????????????????????????????????????????? | ||||||
+ 15523.420 * ???????????????????? + 420.502 * ????????????????????????? ? 4565.112 * ????????????????(????????????????) | ||||||
+ 326.900 * ????????????????(????????????????) + 2791.159 * ???????????????????????????????????????????????? ? 282.423 | ||||||
* ???????????????????????????? + 1700.733 * ???????????????????????????? | ||||||
Remarks: From the (Table 10) fitted the age, present | ||||||
designation, first joins designation, educational | ||||||
qualification were statistically significance at 5% level of | ||||||
significance. Among the significant independent | ||||||
predictors age (1244.412), present designation |
Model | R | R 2 | Adjusted R 2 | Std. Err. of the Estimates | R 2 | Change Statistics F change df1 df2 | Sig. F | ||
1 | 0.689 a | 0.475 | 0.457 | 5713.00316 | 0.475 | 26.857 | 13 | 386 | 0.000 |
a. Predictors: ( |
) |
Year 2020 | ||||||
8 | ||||||
Volume XX Issue XIII Version I | ||||||
) | ||||||
A | ||||||
( | ||||||
Global Journal of Management and Business Research | Model | Unstandardized Coefficients | Standardized Coefficients | t | Sig. | |
B | Std. Error | Beta | ||||
(Constant: Initial Basic Pay) | 6234.435 | 5244.365 | 1.189 | 0.235 | ||
1 | Gender Age | -350.697 -121.912 | 838.100 71.022 | -0.017 -0.146 | -0.418 -1.717 | 0.676 0.087 |
Marital Status | 1247.972 | 2977.753 | 0.016 | 0.419 | 0.675 | |
© 2020 Global Journals |
Religion | -21.884 | 918.839 | -0.001 | -0.024 | 0.981 |
Model | R | R 2 | Adjusted R 2 Std. Err. of the Estimates | R 2 | Change Statistics F change df1 | df2 | Sig. F | ||
1 | 0.592 a | 0.351 | 0.329 | 13459.34450 | 0.351 | 16.058 | 13 | 386 | 0.000 |
a. Predictors: ( |
Model | Sum of Squares | df | Mean Square | F | Sig. | |
Regression | 37815785084.065 | 13 | 2908906544.928 | 16.058 | 0.000 b | |
1 | Residual | 69925426394.726 | 386 | 181153954.390 | ||
Total | 107741211478.791 | 399 | ||||
a. Dependent Variable: Initial gross salary | ||||||
b. Predictors: ( |
Dependent variable | R 2 | Standardized coefficient | Effective factors | Motivation | |||
Work experience Present basic pay Present gross pay Initial basic pay Initial gross pay | 94% 77% 68.2% 47.5% 35.1% | Age (?=0.663), present designation (? = 0.152) Present designation (?=0.571), age (?=0.461), and first joining designation (?=0.256) Present designation (?=0.503), age (?=0.432), type of bank (?=0.232)and first joining designation (?=0.225) First joining designation (?=0.551), and Name of the bank (?=0.326) First joining designation (?=0.519), and Name of the bank (?=0.337) | Age Present designation Present designation First joining designation | Therefore, motivation is highly | associated and modified by | demographic effective factors already | explored in column 4. |
The author of this article is grateful to the honorable Professor Dr. Md. Omar Faruk Sarker (PhD Supervisor of the author), Marketing Department, & Dr. Md. Kamruzzaman (PhD Co-Supervisor of the author), Associate Professor (Statistics), IBS, University of Rajshahi, Bangladesh.
Remarks: From the Table 15 (ANOVA) the fitted regression model F-test statistic value is 16.058 and the significance value (p value) 0.000. Then all the regression coefficients were statistically significant at 5% level of significance. That is the null hypothesis is rejected. Therefore, all the regression coefficients were not zero (0). 16 the study observed that present designation, first joining and name of the bank were statistically significance at 5% level of significance. Among the significant independent predictors first joining designation/post (4425.217)and name of bank (2449.083) were positively affected the dependent variable Initial Basic Salary.
Remarks: From the fitted histogram (Figure 9 & 10) showed the bell shape curve and Q-Q (quantilequantile) plot the fitted residual line passing through the origin. Therefore, the dependent variable initial gross salary is normally distributed and the linear regression model best fit for this dataset.
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