Empirical Validation of the Relationship between Sustainable Involvement and Family Purchase Behavior

Table of contents

1. I. Introduction

nderstanding and explaining the actions of family members in buying or consuming situations represent some of the most fruitful areas of marketing, as previously reported by numerous theoretical and empirical studies. The ever-increasing interest expressed by researchers around the world in explaining this theme is due to the centrality of the family in the marketing strategy of any company. This is also the view of Bree (1992) who considers the family as the main unit of consumption. Other authors, such as Davis & Rigaux (1974) and Sherfi (2010), pointed out that accurate, in-depth and exhaustive studies on family purchase are rare; some were only conducted under a single, essentially individual angle. Yet buying and consuming decisions are usually made by a group of people, particularly members of the family unit. In addition, research conducted by the Credoc (an institution that specializes in statistical, economic and sociological studies) indicates that families today tend to manage their resources in time, money and physical effort in a rigorous and effective manner. It is therefore easy to understand the interest of manufacturers and car dealers in knowing the family buying process so that they can invest in strategies that help them control and manipulate the behavior of family members in a way that is favorable to them. It is therefore essential to study the process of family purchasing, knowing that there is no typical decisionmaking approach by which each family member must pass before buying a product; there is a multitude. Indeed, some members go through a lengthy decisionmaking process, involving many steps; while others need only two or even three steps in the decisionpurchase procedure. It is worth noting that family decision-making involves several steps that depend on the type of products to be purchased, the buying habits of those products, and the circumstances of purchase. All this justifies our choice for this fundamental subject who, in our opinion, has not been sufficiently explored (the Algerian academic literature relative to the subject of family purchase is very poor and almost absent) (Bessouh et al, 2017;bessouh and Omar Belkhir, 2018a). This is one of the reasons that led us to clarify the gray areas related to the complex behavior of family purchase. The family purchase approach that is adopted in the present study is based on three types of behavior that can illustrate and clarify the buying process, namely:

Cognitive Behavior that relates to product knowledge; it involves information seeking (Cooper, 1983);

Affective Behavior which represents all positive and negative feelings about the product (Lekoff -Hagius and Mason, 1993); Conative Behavior that lies in intention, decision-making and the act of purchase (Filser, 1994).

The present study takes into account sustainable involvement, and attempts to adapt the P.I.A scale, proposed by Strazzieri (1994), to the Algerian context. It provides an efficient tool to analyze and better understand the purchasing behavior of members within the Algerian family. An attempt is therefore made, through this research, to answer the following problematic:

2. How does sustainable involvement influence the buying behavior of members of the Algerian family to buy a new car?

To study this problematic, it was decided to consider a hypothesis that can be subdivided into three other sub-hypotheses. This presentation stems from the fact that our issue deals with the subject of purchase behavior within the family triad (father, mother and child) U for the purchase of a new car. The research hypothesis may therefore be stated as follows:

H1: Sustainable involvement of one of the family members in the purchase of a car has an impact on his behavior. H1.1: A causal link exists between the sustainable involvement of the father and one of the cognitive, affective and conative behaviors when buying a car.

3. H1.2:

A causal link exists between the sustainable involvement of the mother and one of the cognitive, affective and conative behaviors when buying a car.

4. H1.3:

A causal link exists between the sustainable involvement of the child and one of the cognitive, affective and conative behaviors when buying a car.

5. Figure 1: Conceptual Model of Research

This study begins with a review of the literature that identifies the variables driving family purchases. Next, the methodology used in collecting and processing the data is presented; the interpretation of the results obtained is given at the end.

6. a) Review of the literature on family purchasing behavior and sustainable involvement i. Family Buying Behavior

The decision-making theory within the family has significantly evolved (Riley, 2012;Bessouh et al, 2016). It has shifted from unilateral decision-making to a more hybrid, more collective and complex decision that involves both individual and collective decisions. Indeed, before 1950, the perspective that prevailed in research on the purchase behavior was that the husband, as head of the family, unilaterally took all decisions concerning his family (Tissier-Desbordes, 1982; Putman & Davidson, 1987, Bessouh et omar Belkhir, 2018b). Over time, this attitude has been superseded by the popular concept of the woman as "the buying agent" of the family (Davis, 1976). This concept, which may obviously be verified through the observation of this new characteristic, associates, perhaps incorrectly, the act of purchase with the responsibility and authority to make purchasing decisions within the family. These two approaches are based on the belief that one, and only one person, is responsible for making all decisions in the family. Moreover, the family unit has become the focus of many purchase decisions as each spouse tries to adapt as much as possible to the buying and consuming customs and habits of the other. In addition, the purchases made by children are directly or indirectly influenced by the parents. It therefore seems rather artificial to analyze the purchase and consumption decisions independently of the context that created them. It is urgent to understand the two actions of buying and consuming because they are part of the lifestyle of households. To be understood, these activities require a good knowledge of how tasks are identified and responsibilities are assigned within the family.

7. ii. Impact of involvement on the purchase decision

Involvement was initially developed in several social psychology studies, particularly with the founding works of Sherif and Cantril (1947), as well as those of Sherif and Hovland (1961), within the framework of social judgment theory. For these authors, involvement is "the perceived importance with which an individual establishes a relationship with some aspects of his world". Later, in 1967, Krugman introduced this concept into marketing. For him, involvement is primarily a way of reacting to advertising. In addition, involvement expresses the level of interest that the consumer puts on a product or service. The degree of involvement depends on the consumer's profile, as well as on the type of product or service, perceived situation and level of perceived risk. On the other hand, Mitchell (1992) believes that involvement is the main element that influences the level of stimulation, interest, or impulse. Bloch (1982) defined involvement as a personal and determining variable in the consumer's affective relationship with the product. It significantly affects the consumer's behavior and purchase decision. It is important to distinguish between sustainable involvement and situational implication, and between cognitive implication and emotional implication, in order to better understand the purchase behavior of the consumer. Therefore, motivation and involvement level are very important factors; the efforts made by the consumer through his decision-making process depend on these factors. This research work attempts to examine the temporal aspect of involvement. Sustainable involvement is thus studied due to its

The figure below illustrates the path adopted in this study.

Sustainable Involvement / Car COGNITIVE AFFECTIVE CONATIVE importance. Moreover, a great number of researchers in the field of marketing give it considerable importance when studying the consumer's behavior.

8. II. Methodology of Empirical Research

The test used to validate the research hypotheses leads us to adopt a research method that makes better use of the data collected. The relevance of this method depends on the choice of the sample, the measurement scales used, and the processing of the questionnaire. The results obtained are then analyzed in order to confirm or refute the hypotheses. To better understand the purchase decision within the family when buying a car, a questionnaire was sent to 210 nuclear families.

9. a) Choice of the Sample

Our survey was conducted with a sample of 210 families, consisting of both parents and at least one teenager between 12 and 19 years old, residing in the Wilaya of Tlemcen. The constitution of the sample was one of the key stages of the present research. It was decided that the data collection instrument is a selfadministered questionnaire, which was distributed to all three family members in November of the year 2016.

10. b) Scales of Measurement

The objective of this study is to empirically test the measurement scales and then compare their psychometric qualities in order to determine which of them is capable of keeping the factor structure validated in the theory (Akremi, 2005). The questionnaire, whose purpose is to measure the latent variables constituting our theoretical model, consists of two parts; the first one covers the following four nominal variables, namely sustainable involvement (IMPL), cognitive behavior (COG), affective behavior (AFF) and conative behavior (CON), and the second one is composed of the items that make up the measurement variables. The distribution of items is presented in Appendix 1.

Through this questionnaire, the respondents were asked to give their opinion on the progress of the purchase process of a new car and to specify their degree of agreement or disagreement on a scale of Likert which consists of 5 points. It is important to note that the items selected in this study were taken from the literature review on family purchase, while the others were developed specifically for analysis. For the processing of collected data, the English variant of SPSS version 20.0 and STATISTICA version 12.0 were used.

11. III. Results of the Study a) Exploratory Data Analysis

The assessment of scale reliability makes it possible to statistically determine the parameters that should be released in order to appreciably improve the adjustment quality of the measurement model. The number of dimensions can be determined using two separate and complementary tools, namely the Principal Component Analysis and Cronbach's Alpha coefficient, which allow checking the reliability of the dimensions identified. However, this complementarity finds its own limits during the successive iterations of these two tools. Source: Developed by the authors using the software SPSS20.0 Software (Sample of 210 Families)

The Cronbach's alpha of the long-term commitment scale is excellent (>0.9), which reveals good internal consistency. The alphas for each factor are also good (they range from 0.830 to 0.939). The KMO values are all greater than 0.7, confirming the results obtained with Cronbach's alpha. Bartlett's sphericity test is significant, and communities are high (>0.5), except for Item VCON7, in the mother and adolescent measurement scales, for which there is a weak community rate.

12. b) Confirmatory Factor Analysis

To test our theoretical model, a confirmatory factor analysis was carried out using the structural equation model. The questionnaire data were processed using the software Statistica 12.0. The purpose sought is to verify and validate the unidimensionality, reliability and factorial contributions of the constructs by means of the confirmatory factor analysis. The results of adjustment of the measurement model and structural model are summarized in Table 2. Note that sequential chi-square difference tests were carried out to ensure the discriminant validity of each variable, and to check the degree of freedom.

13. c) Model Fit Evaluation

The adjustment indices are generally good, whether they are classical statistics that are calculated on the values of the sample (GFI, AGFI, CFI, NFI, RMR) or even model adjustment indices, such as the Population Gamma Index (PGI), Adjustment Population Gamma Index (APGI) and RMSEA. These indicators make it possible to evaluate only the quality of the model in absolute terms, but do not stipulate, in any case, the rejection of the model. Therefore it becomes possible to confirm that the fit is good, and that the estimated values and those observed empirically are close to each other. Therefore, one can say that the studied constructs of the measurement and structural models have acceptable results. Despite the existence of some values lower than the ones recommended by a number of researchers in the field (Fox, 2006, Hu & Bentler, 1999), one can say that the adjustment indices are rather satisfactory. According to Ping (1995), the results obtained do not preclude performing the advanced hypothesis testing . The factorial contribution allows measuring the factorial weight of manifest variables (indicators or items) on the latent variables of a theoretical model. Thus, the Student's t-test must statistically be greater than 1.96, with a 5% significance level for each factorial contribution of indicators related to a construct in order to check if the relation between items is positive. The contributions of each item are around the value 0.6, except for VCON 5-6-7 of the father.

The values of ? are satisfactory and important, which means that a significant link exists between each indicator and its construct. Factor analysis indicates that there is a strong correlation between the explanatory variable and the explained variables of the structural model. It is therefore possible to say that sustainable father involvement has a positive influence on his behavior for buying a car. The hierarchy of effects for the father's buying process for this product category follows a thoughtful process (?cog = 0.892). These results are in good agreement with those reported by Cooper (1983) and Kaplan (2000). The factorial correlations between the latent variables of the structural model show satisfactory scores, which means that the mother is also involved in the car purchase process. She has a rather emotional behavior (?i = 0.825). Since the factorial weight of the conative behavior (?i = 0.731) and that of the cognitive behavior (?i = 0.718) are quite close to each other, it is difficult to decide on the hierarchy of effects for the mother's buying process. The adolescent's purchasing process for such products is divided between a positive feeling vis-à-vis the products considered and a rigorous search for information before proceeding to the act of purchase (?i > 0.50).

14. e) Correlations and Modeling of Structural Equations

15. IV. Conclusion

Family buying behavior remains a poorly explored topic in Algeria. As part of this research, we have drawn from several studies that highlight the leading role of sustainable involvement to explain the hierarchy of effects of individuals in the same household during the family purchase decision-making process. Involvement certainly has consequences, for all the cognitive, affective and conative behaviors mentioned above, on each member of the household. According to the results obtained in this study, it is easy to see that the analysis of the role structure in Algerian families reveals divergences in the decision-making process. It is on this basis that we can, therefore, make two recommendations: -Companies must continually seek out new and better ways of offering their products or services. This is the only way they can successfully maintain their competitive edge and remain at the forefront of business innovation.

Figure 1. Table 1 :
1
Father Mother Child Household
Variables K M O ? Total Variance K M O ? Total Variance K M O ? Total Variance Bartlett Spherit
VIMP 0.838 0.933 75.069 0.816 0.926 73.469 0.864 0.956 82.009 0.000
VCOG 0.888 0.945 75.274 0.852 0.912 65.124 0.907 0.950 77.140
VAFF 0.739 0.834 60.700 0.719 0.819 60.224 0.841 0.889 69.390
VCON 0.750 0.814 55.150 0.834 0.878 64.157 0.859 0.929 74.205
Figure 2. Table 2 :
2
Absolute Adjustment Indices Absolute Adjustment Indices
Indices Value Father Value Mother Value Child Indices Value Father Value Mother Value Child
Chi_2 1228.29 1153.64 1667.2 Bentler-Bonett Normed Fit Index 0.760 0.804 0.650
Degree of freedom DF 272 272 272 Bentler-Bonett Non-Normed Fit Index 0.781 0.825 0.655
Level p 0000 0000 0000 Bentler Comparative Fit Index 0.801 0.842 0.688
RMS Standardized residues 0.0999 0.0927 0.143 Bollen's Rho 0.735 0.784 0.614
(GFI). Joreskog 0.651 0.671 0.561 Bollen's Delta 0.802 0.843 0.689
(AGFI). Joreskog 0.583 0.607 0.475 Parsimonious Fit Indices
Population Noncentrality Parameter 5.398 5.385 8.480 James-Mulaik-Brett Parsimonious Fit Index 0.689 0.729 0.589
Mc Donald Noncentrality Index 0.067 0.089 0.014 Ch2 /DF 4.515 4.24 6.129
RMSEA Index Steiger-Lind 0.141 0.133 0.177
Gamma Population Index 0.720 0.744 0.616
Adjusted Population Gamma Index. 0.666 0.694 0.541
Note: Source: Elaborated by the authors using the software Statistica 12.0 (Sample of 210 families)
Figure 3. Table 3 :
3
Year
4
Volume XVIII Issue IV Version I
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Global Journal of Management and Business Research Car Variables VIMP 1 VIMP 2 VIMP 3 VIMP 4 VIMP 5 VIMP 6 VCOG 1 VCOG 2 VCOG 3 VCOG 4 VCOG 5 VCOG 6 VCOG 7 Car S -2.564 -2.151 -2.127 -2.091 -1.629 -1.244 -1.797 -2.576 -1.676 -1.644 -1.721 -1.522 -1.930 Father Father K 0.235 0.075 0.153 0.260 0.261 -0.030 -0.063 -0.394 0.643 0.690 0.447 0.596 -0.203 S -0.112 0.075 0.153 0.260 0.261 -0.030 -0.063 -0.394 0.643 0.690 0.447 0.596 -0.203 Mother Mother K -1.257 -1.222 -1.272 -1.112 -1.221 -1.016 -0.574 -0.906 -0.848 -0.636 -0.648 -0.795 -0.825 Adolescent -0.499 S -0.988 K -0.210 -1.306 -0.240 -1.438 -0.305 -1.222 -0.244 -1.396 -0.481 -0.781 -0.158 -0.996 -0.769 -0.691 -0.197 -1.469 -0.231 -1.405 -0.034 -1.419 -0.073 -1.485 0.609 -0.634 Adolescent
Variables S K S K S K
VAFF 1 -2.456 0.253 -0.488 -0.794 -0.824 -0.348
VAFF 2 -1.155 0.777 0.697 -0.390 -0.188 -1.233
VAFF 3 -0.612 -0.478 0.880 -0.358 0.270 -1.267
VAFF 4 -1.211 0.900 0.027 -1.175 -0.285 -1.133
VAFF 5 -0.305 -1.335 0.654 -0.751 0.469 -1.113
Figure 4. Table 4 :
4
Relations ?i Ei T>1.96 ?i Ei T>1.96 ?i Ei T>1.96 P<0.05
(VIMP)->(VCOG) 0.892 0.205 50.350 0.718 0.484 19.533 0.758 0.425 23.889
(VIMP)->(VAFF) 0.867 0.248 34.614 0.825 0.319 26.657 0.823 0.323 29.522 0.000
(VIMP)->(VCON) 0.602 0.638 12.120 0.731 0.466 19.773 0.629 0.604 14.167
Source: Elaborated by the authors using the software Statistica 20.0 (Sample of 210 families)
Figure 5.
purchase satisfaction; it must also aim to satisfy the 26.237 0.840 38.451 0.000
(VIMP)?[vimp2] 0.949 102.53 0.812 consumer's pleasure during the consumer 31.616 0.920 74.829
(VIMP)?[vimp3] 0.809 31.659 0.847 experience. 38.908 0.905 64.250
(VIMP)?[vimp4] 0.897 58.483 0.895 55.221 0.920 74.848
(VIMP)?[vimp5] 0.703 19.179 0.914 64.666 0.910 67.107
(VIMP)?[vimp6] 0.705 19.317 0.631 14.520 0.809 31.968
(VCOG)?[vcog1] 0.743 22.708 0.663 16.529 0.802 31.263
(VCOG)?[vcog2] 0.820 33.568 0.431 7.481 0.640 15.306
(VCOG)?[vcog3] 0.929 79.862 0.948 101.14 0.961 140.46
(VCOG)?[vcog4] 0.831 35.870 0.957 112.99 0.949 115.30
(VCOG)?[vcog5] 0.915 68.752 0.806 31.378 0.937 96.607
(VCOC)?[vcog6] 0.802 30.384 0.880 51.346 0.922 80.182
(VCOG)?[vcog7] 0.856 42.363 0.516 9.915 0.711 20.182
(VAFF)? [vaff1] 0.825 29.922 0.515 9.280 0.757 23.727
(VAFF)? [vaff2] 0.856 34.639 0.837 29.957 0.860 38.026
(VAFF)? [vaff3] 0.631 13.691 0.811 26.754 0.798 27.411
(VAFF)? [vaff4] 0.666 15.529 0.625 13.275 0.829 32.086
(VAFF)? [vaff5] 0.473 8.155 0.604 12.353 0.687 17.167
1
2

Appendix A

Appendix A.1

There is a 99% chance for me to make purchases VCON 3 There is a 99% chance that I will make the purchase VCON 4 I am probably going to carry out the purchase. VCON 5 There is very little chance that I will not buy a car myself VCON 6 It is in my interest to buy a car VCON 7

There is very little chance that someone else in my family decides to buy a car

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Notes
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© 2018 Global JournalsEmpirical Validation of the Relationship between Sustainable Involvement and Family Purchase Behavior
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© 2018 Global Journals 1
Date: 2018-01-15